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IT Support Specialist
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IT Support Specialist
4 weeks ago
Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full timeJob Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our internal clients.Key Responsibilities:Provide IT support to employees, ensuring the proper functioning of computer...
IT Support Specialist
2 months ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Trackforce Valiant. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our employees and clients, ensuring that our technology infrastructure runs smoothly and efficiently.
Key Responsibilities- Technical Support: Provide technical support and assistance to employees and clients via phone, email, and in-person.
- Incident Management: Identify, troubleshoot, and resolve technical issues in a timely and efficient manner.
- Problem Prevention: Proactively identify and address potential technical issues to prevent downtime and minimize disruptions.
- Documentation: Maintain accurate and up-to-date documentation of technical procedures, processes, and solutions.
- Collaboration: Work closely with cross-functional teams, including IT, Operations, and Client Services, to ensure seamless communication and collaboration.
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum 2 years of experience in IT support or a related field.
- Skills: Proficiency in Microsoft Azure, 365, and SharePoint; experience with remote support tools and techniques; strong communication and interpersonal skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
