Customer Service Manager
4 weeks ago
TalentSphere Staffing Solutions is proud to partner with a leading development company specializing in high-rise and hospitality projects. Our client is committed to creating vibrant communities and is seeking a highly motivated and organized Senior Project Coordinator to join their team at the head office in Vaughan.
Key Responsibilities- Regularly visit active job sites to provide guidance and support to the Customer Service team on a rotating schedule.
- Track and review outstanding correspondence lists in collaboration with on-site Customer Service Representatives.
- Maintain and generate monthly reports on outstanding correspondence to ensure compliance with all warranty deadlines.
- Attend homeowner inspections alongside Service Representatives when needed.
- Manage and oversee any Conciliation Requests.
- Supervise Service Technicians' schedules and the quality of their work.
- Coordinate and participate in Customer Service meetings and other relevant gatherings.
- Inspect homes on the day of occupancy to confirm they meet our quality standards.
- Conduct follow-ups with customers as needed.
- At least 5 years of experience in the construction industry.
- Excellent written and verbal communication skills.
- Strong organizational skills and keen attention to detail.
- Ability to handle multiple tasks in a dynamic construction environment.
- Must have knowledge of Tarion Warranty guidelines.
- Capable of reviewing warranty letters and making informed decisions for appropriate delegation.
- Proficient in Microsoft Word, Excel, Outlook, and other relevant software.
- A competitive salary package based on experience (range: $95K to $105K).
- Includes a company vehicle.
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Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
4 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
3 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
3 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer orders, resolving issues, and driving process improvements to exceed customer expectations.Key ResponsibilitiesProvide first-class...
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Customer Service Representative
2 days ago
Vaughan, Ontario, Canada CAD Customer Service Full timeAbout the RoleThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within CAD Customer Service. The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries with a focus...
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Customer Service Representative
2 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeAt CAD Customer Service, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will strive to provide the absolute best customer experience in support of multiple business units within our organization.The ideal candidate will have...
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Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...
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Customer Service Representative
1 month ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual (CCR) serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general...
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Customer Service Representative
3 weeks ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the first point of contact and strives to provide exceptional customer experience in support of multiple business units within Terumo Medical Canada, Inc. (TMCI). The CCR is responsible for the order management of all customer requests pertaining to product orders, and/or general inquiries...
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Customer Service Manager
3 weeks ago
Vaughan, Ontario, Canada Co-op Full timeCustomer Team Leader RoleAs a Customer Team Leader at Co-op, you will be responsible for leading a team of Customer Team Members and providing excellent customer service. You will work closely with the Store Manager to ensure the store runs smoothly and efficiently. Your duties will include coaching and training your team, managing stock and inventory, and...
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Customer Service Manager
4 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
4 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
2 months ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
2 months ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
3 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
3 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Team Leader at Co-op. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading and developing your team, and ensuring the smooth operation of the store.Key ResponsibilitiesProvide friendly and...
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Customer Service Manager
2 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the roleWe are seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be part of a friendly team dedicated to helping our customers. Your main responsibilities will include coaching and supervising our Customer Team Members, deputising for the Store Manager, and delivering great customer service.Key...
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Customer Service Manager
3 weeks ago
Vaughan, Ontario, Canada Co-op Full timeCustomer Team Leader RoleAt Co-op, we're looking for a Customer Team Leader to join our team. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service. You'll also be responsible for managing the store, handling challenging situations, and ensuring...
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Customer Service Manager
2 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.Key ResponsibilitiesProvide friendly and thoughtful service to customers, taking ownership of managing the store...
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Customer Service Manager
2 weeks ago
Vaughan, Ontario, Canada Co-op Full timeAbout the RoleWe are seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.Key ResponsibilitiesProvide friendly and thoughtful service to customers, taking ownership for managing the...
