Customer Service Ambassador

1 month ago


Montreal, Quebec, Canada Bota Bota, spa-sur-l'eau Full time

Job Summary

The Hospitality Agent is responsible for delivering exceptional customer service and ensuring a memorable experience for our guests at Bota Bota, spa-sur-l'eau.

Key Responsibilities

  1. Welcoming guests and providing clear instructions and rules
  2. Offering valuable insights to enhance their experience
  3. Managing check-in and check-out processes
  4. Responding to guests' questions and concerns in a professional manner
  5. Promoting offered services and packages
  6. Maintaining a clean and organized workstation

Why Work with Us

  1. Exceptional workplace in the heart of the Old Port of Montreal
  2. Opportunities for growth and professional development
  3. Competitive salary and benefits package
  4. Free access to the spa and employee discounts
  5. Collaborative and dynamic work environment

Requirements

  1. 2-3 years of experience in customer service
  2. Studies in the tourism field, an asset
  3. Bilingual in French and English, both oral and written

Competencies and Skills

  1. Attention to detail and multitasking abilities
  2. Excellent customer service skills and teamwork
  3. Discretion and confidentiality


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