Customer Service Ambassador
1 month ago
Job Summary
The Hospitality Agent is responsible for delivering exceptional customer service and ensuring a memorable experience for our guests at Bota Bota, spa-sur-l'eau.
Key Responsibilities
- Welcoming guests and providing clear instructions and rules
- Offering valuable insights to enhance their experience
- Managing check-in and check-out processes
- Responding to guests' questions and concerns in a professional manner
- Promoting offered services and packages
- Maintaining a clean and organized workstation
Why Work with Us
- Exceptional workplace in the heart of the Old Port of Montreal
- Opportunities for growth and professional development
- Competitive salary and benefits package
- Free access to the spa and employee discounts
- Collaborative and dynamic work environment
Requirements
- 2-3 years of experience in customer service
- Studies in the tourism field, an asset
- Bilingual in French and English, both oral and written
Competencies and Skills
- Attention to detail and multitasking abilities
- Excellent customer service skills and teamwork
- Discretion and confidentiality
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