Customer Service Excellence Ambassador
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Excellence Ambassador. In this role, you will be responsible for providing exceptional service to our employees and HR colleagues by handling telephone and email inquiries related to HR policies, programs, and HRIS systems.
Key Responsibilities- Provide prompt and accurate responses to customer inquiries in a clear, consistent, and professional manner.
- Educate customers on the rationale behind company policies and HR self-service tools.
- Maintain updated knowledge of Manulife's HR policies, programs, and procedures.
- Identify opportunities for continuous improvement and implement changes to streamline processes.
- Analyze trends and patterns of customer questions or issues and provide recommendations for improvement.
- Experience working in a call center environment is an asset.
- Bilingual proficiency in English and French is required.
- Understanding of Human Resource policies, procedures, and tools is an asset.
- High comfort level working in a fast-paced, high-volume, and ever-changing environment.
- Exceptional technical capabilities, including computer skills, call-center technologies, and intranet navigation.
- Good judgment in interpreting and applying HR policies and procedures.
- Superior customer service experience and skills.
- High level of phone confidence and professionalism in interaction with customers.
- Excellent verbal and written communication skills in English and French are required.
- Able to multi-task, prioritize, and meet timelines.
- Able to handle sensitive and complex information.
- A competitive salary ranging from $43,800 CAD to $73,000 CAD per annum.
- A comprehensive benefits package, including health, dental, mental health, vision, short- and long-term disability, life, and AD&D insurance coverage.
- Eligibility for pension and retirement savings plans, including employer matching contributions.
- A generous paid time off program, including holidays, vacation, personal, and sick days.
- Opportunities for career growth and professional development.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate in over 24 countries and serve more than 38 million customers. Our commitment to diversity, equity, and inclusion drives us to foster an inclusive workplace where everyone thrives.
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Customer Service Ambassador
4 weeks ago
Montreal, Quebec, Canada VALOREM Full timeCustomer Service AmbassadorAt Valorem, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our support team, you'll be responsible for addressing customer inquiries efficiently, providing solutions to client issues, and updating and managing customer accounts.Key Responsibilities:Address customer inquiries and resolve...
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Customer Service Ambassador
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Montreal, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Ambassador to provide exceptional service to our customers. The ideal candidate will have strong communication and problem-solving skills, with the ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide information...
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Customer Service Ambassador
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Montreal, Quebec, Canada Marriott International Full timeMarriott International is a world-renowned hospitality company seeking a highly skilled Customer Service Ambassador to join its team.Salary: $42,000 - $55,000 per yearAbout the Role:The Customer Service Ambassador will be responsible for providing exceptional customer service to guests at Le Centre Sheraton Montreal Hotel. This includes processing guest...
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Customer Service Ambassador
1 week ago
Montreal, Quebec, Canada Atout recrutement Full timeWe are seeking a skilled Customer Service Ambassador to join our team at Atout recrutement.Job OverviewThis is a permanent part-time position of 20 hours per week, split over two days from 7:00 a.m. to 5:00 p.m.Main Responsibilities:Greet customers warmly and ensure a positive first impression;Manage customer interactions with professionalism and...
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Customer Service Ambassador
3 weeks ago
Montreal, Quebec, Canada VALOREM Full timeValorem seeks a Customer Service Ambassador to provide exceptional support to clients.Essential ResponsibilitiesAddress customer inquiries in a timely and efficient manner.Provide solutions to client issues, ensuring complete satisfaction.Manage customer accounts, ensuring accurate and up-to-date information.Process orders and returns, resolving any...
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Cloud Native Engineering Leader
1 week ago
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Sales Ambassador for Customer Experience
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Montreal, Quebec, Canada Virgin Plus Full timeCompany OverviewVirgin Plus is a leading provider of innovative products and services that enhance the lives of our members. Our commitment to excellence drives us to deliver exceptional experiences that exceed expectations.Salary and BenefitsAs a Sales Ambassador, you can expect a competitive hourly wage plus uncapped commission, making your earnings...
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Customer Service Ambassador
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Montreal, Quebec, Canada airbnb, Inc. Full timeAirbnb, Inc. is seeking a highly skilled Customer Service Ambassador to join our team in Montréal, Canada.As a Customer Service Ambassador, you will be responsible for providing exceptional customer support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.Job DescriptionThe...
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Montreal, Quebec, Canada Ambassador Labs Full timeAmbassador Labs, the cloud native developer experience leader, enables developers to code, ship, and run applications faster and easier than ever. Our team is seeking an experienced Cloud Native Engineer who shares our passion for empowering developers and has a strong track record of putting Golang to use in delivering exceptional products.About the RoleYou...
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Multilingual Customer Service Ambassador
4 days ago
Montreal, Quebec, Canada TEKsystems Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Multilingual Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in multiple languages.About the Role:Deliver outstanding customer service experiences through various...
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Customer Experience Ambassador
4 days ago
Montreal, Quebec, Canada Indigo Full timeIndigo: Where Stories Come AliveWe are a cultural department store with a passion for books, beautiful things, and creating experiences that inspire. Our stores are more than just a place to shop – they're destinations where customers can discover new stories, connect with others, and find joy in the everyday.About the RoleWe're seeking an experienced...
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Software Engineer
1 month ago
Montreal, Quebec, Canada Ambassador Labs Full timeAbout the JobAmbassador Labs, the cloud native developer experience leader, is seeking a talented Software Engineer to join our Telepresence team. As a key member of our team, you will work on our commercial product, a state-of-the-art software that accelerates speed and collaboration of engineering teams' Kubernetes Development by seamlessly joining local...
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Customer Experience Ambassador
4 days ago
Montreal, Quebec, Canada Clinique Full timeRetail Beauty Sales AdvisorAs a Retail Beauty Sales Advisor at Clinique in Montreal, QC, you will play a key role in providing exceptional customer experiences that drive sales and build brand loyalty.About the RoleThis is an exciting opportunity to join a dynamic team and contribute to the success of our prestigious beauty brand. As a Customer Experience...
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Customer Experience Ambassador
1 week ago
Montreal, Quebec, Canada McDonald's Full timeWe are a collection of hardworking small-business owners serving delicious choices to over 2.5 million people every day.As a customer experience ambassador, you will be part of a dynamic team delivering an exceptional guest experience in our busy McDonald's restaurants.The ideal candidate is a night owl who loves the nightlife, trustworthy, and finds joy...
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Customer Experience Ambassador
4 weeks ago
Montreal, Quebec, Canada ENGINEERINGUK Full timeRole OverviewAs a Customer Experience Ambassador at ENGINEERINGUK, you will be the first point of contact for customers visiting our Apple Store. Your primary responsibility will be to deliver exceptional customer experiences by understanding their needs and providing meaningful solutions. You will work closely with your team members to foster a culture of...
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Automotive Service Ambassador
4 days ago
Montreal, Quebec, Canada spinelli Full timeWe are seeking an Automotive Service Ambassador to join the SPINELLI GROUP team.Job OverviewThis role involves greeting clients, preparing repair orders for their vehicles, and explaining the maintenance or repair work to be done. The ideal candidate will have excellent communication skills, be organized, and possess a natural gift for sales and customer...
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Brand Ambassador
1 month ago
Montreal, Quebec, Canada Acosta Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Brand Ambassador to join our team. As a Brand Ambassador, you will be responsible for promoting Diageo brand products to consumers, sharing product knowledge, and closing sales.Key ResponsibilitiesGreet and welcome consumers to the spaceServe Diageo brand products to consumersConverse with...
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Sales Ambassador
4 weeks ago
Montreal, Quebec, Canada Lufa Farms Full timeSales AmbassadorAt Lufa Farms, we're seeking a Sales Ambassador to join our team. As a Sales Ambassador, you will be responsible for promoting our services and signing up new customers to our weekly baskets.Key Responsibilities:Represent Lufa Farms at events and promote our servicesCoordinate sales booth setup and takedownPrepare reports following each event...
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Customer Service Ambassador
1 month ago
Montreal, Quebec, Canada Randstad Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Randstad.About the Role:The successful candidate will have excellent communication and time management skills, with the ability to work in a fast-paced environment. They will be responsible for providing top-notch customer service,...
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Luxury Sales Ambassador
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Montreal, Quebec, Canada BIJOUX BIRKS Full timeJob OverviewBirks, a luxury jewellery store with a rich history dating back to 1879, is seeking a highly motivated Luxury Sales Ambassador to join its team in downtown Montreal.This role offers a unique opportunity to embody the company's belief in creating meaningful experiences and building lasting relationships with clients. As a member of a highly...