Technical Support Specialist

4 weeks ago


Mississauga, Ontario, Canada GLOBAL INFOTECH SERVICES Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Global Infotech Services. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their computer systems are running smoothly.

Key Responsibilities:

  • Respond to technical inquiries and resolve issues related to computer systems, software, and hardware.
  • Provide training and guidance to clients on the use of computer systems and software.
  • Collaborate with the technical team to identify and resolve complex technical issues.
  • Document and maintain accurate records of technical issues and resolutions.

Requirements:

  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Working Conditions:

  • Work in a fast-paced environment with multiple priorities.
  • Work under pressure to meet deadlines and resolve technical issues.
  • Repetitive tasks and attention to detail required.

Language: English

Work Term: Permanent

Hours: 35-40 hours per week



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