Technical Support Specialist

3 weeks ago


Mississauga, Ontario, Canada Pi-squared Consulting Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Pi-squared Consulting. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their computer systems are running smoothly.

Key Responsibilities:

  • Respond to user inquiries and provide technical support via phone, email, or in-person
  • Diagnose and resolve technical issues with computer systems, software, and hardware
  • Install, configure, and troubleshoot computer systems and software
  • Provide training and guidance to users on how to use computer systems and software
  • Collaborate with other technical teams to resolve complex technical issues

Requirements:

  • 7 months to less than 1 year of experience in a technical support role
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • Relocation costs covered by employer
  • Startup company environment
  • Opportunity to work with a dynamic team


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