Food and Beverage Outlets Supervisor

4 weeks ago

Kananaskis Improvement District, Canada Pomeroy Lodging LP Full time

Job Title: Food and Beverage Outlets Manager

Job Summary:

We are seeking an experienced Food and Beverage Outlets Manager to join our team at Pomeroy Kananaskis Mountain Lodge. The successful candidate will be responsible for leading our F&B outlets, ensuring exceptional guest service, and driving sales growth.

Key Responsibilities:

  • Lead by example, motivating employees and directing the organization of the F&B outlets.
  • Ensure effective leadership, training, development, coaching, and performance management of employees.
  • Implement and maintain high standards of guest service and consistency throughout the team.
  • Manage daily payroll, ensuring it aligns with daily covers, revenues, and forecasted productivities.
  • Build and maintain a positive work environment, fostering employee relationships and consistency in high employee satisfaction.
  • Ensure a clean and well-maintained work environment, emphasizing employee health and safety.
  • Provide on-floor leadership and resources to ensure team members' success.
  • Maintain open communication with all departments and pass information to employees.
  • Create incentive programs, monthly promotions, and continuous improvement ideas.
  • Involve the Restaurant Management team to ensure accurate employee performance reviews.

Requirements:

  • Minimum 2 years of Hotel Food and Beverage leadership experience.
  • Extensive knowledge in all areas of F&B service.
  • A passion for food, wine, and exceptional guest service.
  • Post-secondary education in Hospitality Management an asset.
  • Excellent communication and interpersonal skills.
  • Proven leadership, administrative, and staff development skills.
  • Flexibility to work as business volumes dictate.
  • Computer literacy, with a preference for Micros 9700 and Opera knowledge.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Able to work well under pressure in a fast-paced changing environment.
  • Having vision and the ability to lead employees consistently to achieve goals.

Perks:

  • Personal days: 5 per year after 90 days of continued full-time employment.
  • Food and Beverage discounts at ALL 6 of our dining outlets.
  • Growth and development opportunities, both personal and professional.
  • Onsite staff accommodations, including a residence convenience store and employee gym.
  • One meal per day in our employee cafeteria (taxable benefit).
  • Discounts on activities offered through our Activities Committee.
  • Shuttle access to Calgary and Canmore.
  • Health and Wellness benefits (some restrictions may apply).
  • Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
  • Marriott Destinations membership, providing discounted room rates and food and beverage discounts at any Marriott hotel.
  • Discounted access to our Nordic Spa.
  • Discounted Ski Pass and Golf rates.
  • Kananaskis Park Pass.

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