Sales Consultant for Lighting and Plumbing
3 days ago
Job Overview:
B.A. Robinson Co., a leading Canadian distributor of plumbing, heating, electrical, and lighting products, is seeking a Sales Consultant to join our team.
About the Role:
- As a Sales Consultant, you will work in our beautiful showrooms, assisting customers in finding the perfect lighting and/or plumbing items for their home projects.
- You will work with homeowners, designers, and contractors to select industry-leading lighting and plumbing fixtures from around the world.
- Creating quotes and specification packages for customers and following up with them to ensure satisfaction is key to your success.
- Maintaining detailed and organized records of quotes, sales, and customer requests is essential to your role.
- Processing, fulfilling, and triaging orders, ensuring products are delivered to customers on time, is critical to meeting our customer service standards.
- Providing post-order support inquiries such as status, back-order inquiries, returns, and refunds demonstrates your commitment to customer satisfaction.
What We Offer:
- A competitive salary range of $21 to $30 per hour, based on skills and experience.
- Monthly bonus opportunities and annual profit share demonstrate our commitment to rewarding excellence.
- A generous benefits package, including wellness days and RRSP program, supports your overall well-being.
- Ongoing training and support to help you grow and develop in your role.
About You:
- You enjoy assisting and providing creative solutions and ideas to customers.
- You are sales-minded and love helping customers find and take home that perfect item.
- You are committed to learning about and growing your product knowledge in lighting and plumbing products.
- You have a good understanding or are interested in learning the industry and about design trends.
- You are an effective verbal and written communicator.
- You enjoy working as part of a team and are willing to help and support others.
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