Front Desk Representative
4 weeks ago
- Job Summary: We are seeking a skilled Front Desk Agent to join our team at Comfort Inn & Suites.
- Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Assist with special requests and provide general information about the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Requirements:
- Secondary (high) school graduation certificate
- Experience is an asset
- Work Conditions:
- Fast-paced environment
- Personal Suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
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