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Customer Service Representative

2 months ago

Langley, Canada Comfort Inn & Suites Full time
Job Description:

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Comfort Inn & Suites. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, ensuring a seamless and welcoming experience for our guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
Requirements:
  • Attention to detail
  • Fast-paced environment
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication