Hotel Operations Manager

4 weeks ago


Winnipeg, Manitoba, Canada Arctic Co-ops Full time

Hotel Cook Manager Position

Please note that this role requires relocation to Nunavut.

Summary

The Hotel Manager/Cook is responsible for the effective administration of hotel operations and food services, ensuring a high level of customer service to patrons. This includes daily financial records and reporting, hiring and training of staff, payroll administration, day-to-day business communication, marketing and promotion, kitchen and food services, and other duties as assigned.

Responsibilities


• Ensure optimal customer relations by responding effectively to customer enquiries and requests;

• Manage the reservation system, register incoming guests, and prepare guest portfolios;

• Ensure hotel guests are provided transportation services to and from the airport as needed;

• Effectively organize and oversee all hotel duties, including filing, ordering, preparing, and sending customer invoices and basic office procedures;

• Conduct day-end closing procedures and reconcile reports as necessary, reporting all shortages or reconciliation issues with the General Manager;

• Process all incoming and outgoing transfers, invoices, and charges;

• Order hotel and restaurant supplies and maintain adequate inventory levels;

• Oversee or deliver duties and responsibilities with respect to housekeeping;

• Hire, train, provide direction, schedule, and evaluate staff for the hotel/food services, advising the General Manager of areas necessitating discipline;

• Ensure the accurate recording and organization of payroll records, including timesheets, schedules, and related payroll files and employee records;

• Approve payroll, staff timesheets, and submit them to the General Manager for processing;

• Ensure that the hotel and restaurant, and any other business activities related to the hotel, operate in a professional manner and that all regulations and legislated standards are adhered to;

• Coordinate maintenance and repairs to the facility per the General Manager's guidelines;

Job Summary

Job Type: Full Time

Location: Nunavut



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