Salesforce Business Analyst/ Administrator
4 weeks ago
Salesforce Business Analyst/Administrator
CB Canada is seeking a skilled Salesforce Business Analyst/Administrator to join our team. The ideal candidate will have a strong understanding of Salesforce and the ability to provide strategic advice and guidance to our clients.
Key Responsibilities:
- Provide strategic salesforce advice and identify best practices and processes.
- Deliver solutions that increase the overall Salesforce user experience.
- Resolve complex issues with salesforce related incidents.
- Provide guidance on scoping and delivering Salesforce solutions to meet business needs.
- Work with internal teams to scope work and produce estimates to help define deliverables and timelines.
- Analyze data quality requirements, define data quality plan, and execute.
- Create and maintain documentation related to important support processes.
- Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
- Construct workflow charts and diagrams, study system capabilities, and write specifications for new salesforce project enhancements and initiatives.
- Prepare technical reports by collecting, analyzing, and summarizing information and trends.
Requirements:
- Excellent communication skills, both oral and written, and ability to manage and influence stakeholders.
- Strong ability to sell recommendations and solutions by stating advantages and value in business terms.
- Bachelor's degree in Computer Science.
- 10 years' experience as a Business Analyst.
- 3 to 5 years working experience delivering complex Salesforce projects.
- Solid experience in Agile/Scrum.
- Salesforce admin certification.
Assignment Details:
- Assignment start date: ASAP.
- Assignment location: Toronto, ON - Hybrid.
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