Business Systems Analyst

1 month ago


Toronto, Ontario, Canada Equest Full time
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at Make-A-Wish Canada. As a Business Systems Analyst, you will play a key role in enhancing the business processes and efficiencies of our organization. You will work closely with our business teams to understand their needs and plan system solutions based on your knowledge and experience of Salesforce features and capabilities.

Key Responsibilities
  • Analyze and document business processes and identify opportunities for improvement.
  • Collaborate with stakeholders to gather detailed technical requirements and translate them into technical specifications.
  • Provide quality assurance (QA) testing of newly developed Salesforce features, configurations, and customizations.
  • Participate in the development of project plans, timelines, and deliverables.
  • Coordinate with cross-functional teams to ensure successful project execution.
Requirements
  • Post-secondary education in Information Systems or Business Administration, or an equivalent combination of education, training, and experience.
  • 5+ years of experience as a Business Systems Analyst in technology implementation projects.
  • 3+ years of experience working in a system analyst role on Salesforce projects.
  • Salesforce certifications (e.g., Salesforce Business Analyst, Salesforce Administrator) are highly preferred.
  • Experience in the nonprofit industry is highly preferred.
What We Offer
  • A competitive salary and benefits package.
  • A collaborative and dynamic work environment.
  • Opportunities for professional growth and development.


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