Senior Technical Program Manager

9 hours ago

Ottawa, Ontario, Canada You.i Labs Inc Full time
Job Title: Senior Staff Technical Program Manager

About the Role:

We are seeking a highly skilled Senior Staff Technical Program Manager to join our team at Warner Bros. Discovery. As a key member of our Operational Excellence team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient operation, and the highest customer satisfaction.

Key Responsibilities:

  • Understand the flow of Video Quality of Experience (QoE) data from client emission to backend business intelligence systems and gain subject-matter expertise in metrics calculations.
  • Drive cross-cutting strategic initiatives and maintain a portfolio view of the roadmap, priorities, KPIs, and mechanisms for all Video QoE team deliverables.
  • Lead by influence, establish a vision, and execute on it, identifying roadblocks before they occur.
  • Facilitate seamless communication and collaboration between Video Engineering teams, Product, and other engineering teams, and stakeholders.
  • Guide and organize development teams to sustain high-quality watch experiences that delight customers and align with organizational goals and OKRs.
  • Manage dependencies across teams and third-party partners, building and maintaining strong relationships with key stakeholders, team members, and external partners.
  • Stay up-to-date with industry best practices and emerging trends in the video streaming space.
  • Identify and implement strategies to improve team efficiency in resolving issues and effectiveness of providing support to Video Engineering teams, ensuring smooth coordination between various teams involved in the QoE lifecycle.

Requirements:

  • Bachelor's or Master's degree in Computer Science or equivalent engineering background.
  • Minimum 10 years of proven experience in business operations, technical program and project management, or a similar role supporting product management teams.
  • Experience working directly with video or content systems and understanding issues in quality of experience measures.
  • Data/analytics skills to understand and document how data generated in production systems makes its way downstream into business intelligence systems.
  • Independently driven with high sense of ownership, urgency, and proven ability to lead and influence.
  • Proficiency in system architecture, design, and data flow structures.
  • Demonstrated capability for problem-solving, data-backed decision-making, sound judgment, and assertiveness, and strong relationship-building and interpersonal skills.
  • Ability to prioritize across multiple competing projects and drive decision-making across teams.
  • Strong organizational skills, ensuring projects stay on schedule for yourself and your team.
  • Experience collaborating in hybrid remote/in-office teams across multiple regions and time zones.
  • Ability to learn new development tools and productivity tools to continuously improve effectiveness.
  • Strong understanding and experience with development methodologies, including waterfall and agile.
  • Experience with agile development methodologies and project management tools such as JIRA, Confluence, and Smart Sheets.

About Warner Bros. Discovery:

Warner Bros. Discovery is a premier global media and entertainment company that offers audiences the world's most differentiated and complete portfolio of content, brands, and franchises across television, film, streaming, and gaming. We are committed to building a workforce that reflects the diversity of our society and the world around us, and we strive to create an inclusive environment where everyone can thrive.

How to Apply:

If you are a motivated and experienced technical program manager looking for a new challenge, please submit your application, including your resume and a cover letter, to our careers page.

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Who We Are... At You.i Labs Inc, we are dedicated to creating innovative solutions that enhance user experiences across various platforms. Our commitment to excellence drives us to develop cutting-edge technology that brings our clients' visions to life. We pride ourselves on fostering a collaborative environment where creativity and technical...

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Who We Are... At You.i Labs Inc, we are committed to creating exceptional experiences that resonate with audiences around the globe. Our innovative solutions empower brands to connect with their customers in meaningful ways, driving engagement and loyalty. We pride ourselves on fostering a culture that encourages creativity, collaboration, and growth....

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Who We Are... At You.i Labs Inc, we are not just about technology; we are about creating experiences that resonate with audiences worldwide. Our mission is to transform the way people interact with content, bringing innovative solutions to life and delivering them to users everywhere. Our team is composed of talented individuals who are passionate...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the Role:We are seeking a highly skilled Senior Technical Program Manager to join our team at You.i Labs Inc. As a Senior Technical Program Manager, you will play a critical role in managing the release trains and overseeing the release coordination, scheduling, and management of timelines, app submissions, and publishing of apps.Key...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the Role:We are seeking a highly skilled Senior Technical Program Manager to join our team at You.i Labs Inc. As a Senior Technical Program Manager, you will play a critical role in managing the release trains and overseeing the release coordination, scheduling, and management of timelines, app submissions, and publishing of apps.Key...

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Company Overview You.i Labs Inc is a leading innovator in the media and entertainment industry, dedicated to transforming the way audiences engage with content. Our commitment to excellence is reflected in our diverse portfolio of products and services that cater to a global audience. Position Summary We are seeking a highly skilled and motivated...

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Company Overview You.i Labs Inc is a pioneering organization at the forefront of media and entertainment technology, dedicated to delivering exceptional content experiences across various platforms. Our commitment to innovation and excellence drives us to create solutions that resonate with audiences worldwide. Position Summary We are seeking a...

  • Senior Technical Program Manager

    1 month ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Company Overview You.i Labs Inc is a leading innovator in the media and entertainment sector, committed to delivering exceptional experiences through cutting-edge technology and engaging content. Our diverse portfolio reflects our dedication to creativity and excellence, providing a platform for our talented team to thrive. Position Summary We are...

  • Senior Staff Technical Program Manager

    7 days ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Job Title: Senior Staff Technical Program ManagerWe are seeking a highly skilled Senior Staff Technical Program Manager to join our team at Warner Bros. Discovery. As a key member of our Operational Excellence team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient...

  • Senior Staff Technical Program Manager

    1 week ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    Job Title: Senior Staff Technical Program ManagerWe are seeking a highly skilled Senior Staff Technical Program Manager to join our team at Warner Bros. Discovery. As a key member of our Operational Excellence team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our Engineering Solutions team at Warner Bros. Discovery. As a key member of our team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient operation, and the highest customer...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the RoleWe are seeking a highly skilled Senior Technical Program Manager to join our Engineering Solutions team at Warner Bros. Discovery. As a key member of our team, you will be responsible for driving a culture of continuous improvement across the WBD Engineering community to ensure smooth, efficient operation, and the highest customer...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Program Manager to join our team at You.i Labs Inc. As a Technical Program Manager, you will play a critical role in the success of our product development and release management processes.Key ResponsibilitiesRelease Management: You will be responsible for managing releases for our...

  • Senior Technical Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada You.i Labs Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Program Manager to join our team at You.i Labs Inc. As a Technical Program Manager, you will play a critical role in the success of our product development and release management processes.Key ResponsibilitiesRelease Management: You will be responsible for managing releases for our...

  • Senior Technical Program Manager

    1 week ago

    Ottawa, Ontario, Canada Warner Bros. Discovery Full time

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Video Engineering team at Warner Bros. Discovery. As a Technical Program Manager, you will be responsible for driving cross-functional strategic initiatives and maintaining a portfolio view of the roadmap, priorities, KPIs, and mechanisms for all Video QoE team...

  • Senior Technical Program Manager

    1 week ago

    Ottawa, Ontario, Canada Warner Bros. Discovery Full time

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Video Engineering team at Warner Bros. Discovery. As a Technical Program Manager, you will be responsible for driving cross-functional strategic initiatives and maintaining a portfolio view of the roadmap, priorities, KPIs, and mechanisms for all Video QoE team...

  • Senior Program Manager

    2 days ago

    Ottawa, Ontario, Canada Amazon Full time

    Job Summary Seeking a seasoned Senior Program Manager to drive strategy and vision for the Federal Public Sector team at Amazon Web Services, leveraging expertise in program management, public sector experience, and technical background. Description Would you like to be part of a team focused on increasing awareness and adoption of Amazon Web Services in...

  • Cloud Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada Lightspeed Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Manager, Cloud Efficiency Program Lead to lead our newly established Cloud Efficiency Program. As the leader of the team, you will be responsible for creating and managing a comprehensive program to optimize our cloud and vendor costs, establish an efficient cost-management system, and drive...

  • Cloud Program Manager

    2 weeks ago

    Ottawa, Ontario, Canada Lightspeed Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Manager, Cloud Efficiency Program Lead to lead our newly established Cloud Efficiency Program. As the leader of the team, you will be responsible for creating and managing a comprehensive program to optimize our cloud and vendor costs, establish an efficient cost-management system, and drive...

  • Senior Technical Product Manager

    8 hours ago

    Ottawa, Ontario, Canada N-able Full time

    Senior Technical Product ManagerN-able is seeking a Senior Technical Product Manager to help define a successful product strategy and roadmap. This role involves working closely with UX, engineering, and other teams to execute on the strategy.Key ResponsibilitiesEvangelize products and define roadmapsCreate epics and user storiesEnsure successful delivery of...