Customer Service Representative

2 days ago

Courtenay, British Columbia, Canada BMO Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and providing advice and guidance on financial solutions that meet their needs.

Key Responsibilities
  • Identify customer needs and provide personalized solutions to meet their financial goals.
  • Support customers with banking services, including transactions and account management.
  • Collaborate with colleagues to deliver a seamless customer experience and achieve business objectives.
  • Stay up-to-date with personal, commercial, and partner offers to provide expert advice to customers.
  • Utilize digital tools and applications to enhance customer experience and provide self-serve options.
  • Contribute to meeting branch business results and delivering a personal experience to customers.
  • Perform routine tasks and execute service level agreements within established guidelines.
  • Act as a key member of a collaborative and versatile branch team.
Requirements
  • No prior experience necessary; post-secondary degree or certification in a related field is desirable.
  • High-level knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • Aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
What We Offer

BMO Financial Group offers a competitive salary, comprehensive benefits package, and opportunities for growth and development. We are committed to an inclusive, equitable, and accessible workplace, and we strive to create a work environment that is respectful and supportive of all employees.

At BMO, we are driven by a shared Purpose: Boldly Grow the Good in business and life. We believe in the importance of creating lasting, positive change for our customers, our communities, and our people. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada Savers Full time

    About UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada Savers Full time

    About UsSavers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.Our Business ModelWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners,...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada BMO Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our Retail Banking Sales and Service team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada BMO Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our Retail Banking Sales and Service team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions...

  • Customer Service Representative

    5 days ago

    Courtenay, British Columbia, Canada Savers Full time

    {"h1": "Customer Service Associate Role at Savers", "p": "At Savers, we're passionate about creating a unique and inclusive work environment where our team members can thrive. As a Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our customers, donors, and fellow team members.Our mission is to champion reuse...

  • Customer Service Representative

    4 days ago

    Courtenay, British Columbia, Canada Savers Full time

    {"h1": "Customer Service Associate Role at Savers", "p": "At Savers, we're passionate about creating a unique and inclusive work environment where our team members can thrive. As a Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our customers, donors, and fellow team members.Our mission is to champion reuse...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Service Specialist at London Drugs Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the General Sales area.Key ResponsibilitiesProvide assistance to customers throughout...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Service Specialist at London Drugs Limited. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers in the General Sales area.Key ResponsibilitiesProvide assistance to customers throughout...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    About the RoleWe are seeking a highly skilled and customer-focused Sales Service Associate to join our team at London Drugs Limited. As a Sales Service Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    2 weeks ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    About the RoleWe are seeking a highly skilled and customer-focused Sales Service Associate to join our team at London Drugs Limited. As a Sales Service Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    12 hours ago

    Courtenay, British Columbia, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Delivery Specialist. As a key member of our team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesDeliver best-in-class service to customers by providing a positive and engaging...

  • Customer Service Representative

    15 hours ago

    Courtenay, British Columbia, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Delivery Specialist. As a key member of our team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesDeliver best-in-class service to customers by providing a positive and engaging...

  • Customer Service Representative

    3 weeks ago

    Courtenay, British Columbia, Canada Savers Value Village Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, creating a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    6 days ago

    Courtenay, British Columbia, Canada Savers Value Village Full time

    {"h1": "Customer Service Associate", "p": "At Savers / Value Village, we're passionate about creating an exceptional experience for our customers, donors, and team members. As a Customer Service Associate, you'll play a vital role in delivering outstanding service and ensuring our customers leave feeling valued and satisfied.", "ul": [{"li": "Join a...

  • Customer Service Representative

    6 days ago

    Courtenay, British Columbia, Canada Savers Value Village Full time

    {"h1": "Customer Service Associate", "p": "At Savers / Value Village, we're passionate about creating an exceptional experience for our customers, donors, and team members. As a Customer Service Associate, you'll play a vital role in delivering outstanding service and ensuring our customers leave feeling valued and satisfied.", "ul": [{"li": "Join a...

  • Customer Service Representative

    6 hours ago

    Courtenay, British Columbia, Canada London Drugs Limited Full time

    Service Specialist Job DescriptionAt London Drugs Limited, we are seeking a skilled Service Specialist to provide exceptional customer service and support in our General Sales area.Key Responsibilities:Assist customers with their shopping needs and provide a superior shopping experienceHandle customer issues and concerns in a professional and courteous...

  • Customer Service Representative

    4 days ago

    Courtenay, British Columbia, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Delivery Specialist. As a key member of our team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesDeliver best-in-class service to customers by providing a positive and engaging...

  • Customer Service Representative

    4 days ago

    Courtenay, British Columbia, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Delivery Specialist. As a key member of our team, you will play a critical role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesDeliver best-in-class service to customers by providing a positive and engaging...

  • Customer Experience Representative

    1 week ago

    Courtenay, British Columbia, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the growth and success of our business.Key ResponsibilitiesCustomer ServiceProvide...

  • Customer Experience Representative

    1 week ago

    Courtenay, British Columbia, Canada TD Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the growth and success of our business.Key ResponsibilitiesCustomer ServiceProvide...