Admissions Office Manager

5 days ago


Montreal, Quebec, Canada LCI Education Full time
Job Title: Admissions Office Manager

LCI Education is seeking a highly skilled and experienced Admissions Office Manager to lead our team of admissions advisors in Montreal. As a key member of our Global Strategic Admissions Management team, you will be responsible for managing multi-channel admissions requests, monitoring performance indicators, and supporting the achievement of your team's monthly and annual goals.

Key Responsibilities:
  • Lead and motivate a team of admissions counselors through coaching, professional development, and recognition.
  • Manage admissions requests and convert them to admissions.
  • Monitor performance indicators, including enrollment, employee satisfaction, and student satisfaction.
  • Support the achievement of monthly and annual objectives and implement corrective measures as needed.
  • Assist the Global Strategic Admissions Management team in the registration process for international students.
  • Be proactive in the recruitment of team members and participate in the development of recruitment objectives.
  • Identify training and coaching needs for each team member.
Requirements:
  • University studies in business administration or a related field.
  • Minimum of 3-5 years of experience in proximity management with a sales or customer service team.
  • Bilingual French – English.
  • Strong interest in the field of education.
  • Experience in a fast-paced, dynamic work environment.
  • Experience in the service, travel, and/or hospitality industry would be an asset.
What We Offer:
  • Hybrid position.
  • Permanent full-time position.
  • Transportation allowance.
  • Workplace child care.
  • Group insurance, including EAP and telemedicine.
  • Retirement Savings Plan.
  • Health & Wellness Program.

LCI Education is an equal opportunity employer and welcomes applications from diverse candidates. If you are an applicant with a disability, you can receive assistance with the screening and selection process upon request.



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