Admissions Office Manager
1 week ago
As a key member of the LCI Education team, you will play a pivotal role in shaping the future of our students. As the Manager of the Admissions Office, you will lead a dynamic team of admissions advisors, fostering a culture of excellence and innovation. Your expertise will be instrumental in driving student enrollment and ensuring a seamless admissions experience.
Key Responsibilities:
- Lead and motivate a team of admissions counselors, providing coaching and professional development opportunities to enhance their skills and performance.
- Manage multi-channel admissions requests, converting them into successful admissions and driving student enrollment growth.
- Monitor and analyze performance indicators, including enrollment, employee satisfaction, and student satisfaction, to inform data-driven decision-making.
- Collaborate with the Global Strategic Admissions Management team to develop and implement effective recruitment strategies for international students.
- Identify and develop training and coaching needs for team members, ensuring they have the necessary skills to excel in their roles.
- Stay up-to-date with industry trends and best practices, applying this knowledge to drive continuous improvement and process optimization.
Requirements:
- University studies in business administration or a related field.
- Minimum of 3-5 years of experience in a leadership role, preferably in a sales or customer service environment.
- Bilingual French-English proficiency.
- Strong interest in the field of education and a passion for student success.
- Experience working in a fast-paced, dynamic environment and a proven ability to adapt to changing circumstances.
What We Offer:
- A hybrid work environment that balances flexibility with collaboration and teamwork.
- A permanent, full-time position with opportunities for growth and professional development.
- A comprehensive benefits package, including transportation allowance, workplace childcare, group insurance, and a retirement savings plan.
- A Health & Wellness Program to support your physical and mental well-being.
LCI Education is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from women, people with disabilities, native people, visible minorities, and ethnic minorities. If you require accommodation during the hiring process, please let us know.
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