Executive Catering Operations Manager
5 days ago
We are seeking a highly skilled and experienced Executive Catering Operations Manager to join our team at SJ Catering. As an Executive Catering Operations Manager, you will be responsible for leading the daily operations of our catering services, ensuring seamless execution and exceptional customer satisfaction.
About the Role- Estimated Salary: $60,000 - $80,000 per year
This is a full-time position with 35-40 hours of work per week. The ideal candidate will have 7 months to less than 1 year of experience in a similar role and will be fluent in English.
Key Responsibilities- Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
- Modify food preparation methods and menu prices to ensure alignment with client expectations and budget constraints.
- Monitor revenues to determine labour costs and make data-driven decisions to optimize profit margins.
- Plan and organize daily operations, including staffing, logistics, and supply chain management.
- Recruit, train, and supervise staff to ensure high-quality service delivery.
- Conduct performance reviews to assess employee performance and provide constructive feedback.
- Cost products and services to ensure accuracy and transparency.
- Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
- Negotiate with clients to secure contracts and agreements.
- Participate in marketing plans and implementation to promote our catering services.
- Address customer complaints and concerns promptly and professionally.
- Provide exceptional customer service to build strong relationships and drive repeat business.
- Manage events from conception to execution, ensuring seamless delivery and exceeding client expectations.
- 7 months to less than 1 year of experience in a similar role
- Fluency in English
- Ability to work in a fast-paced environment with tight deadlines
- Attention to detail and organizational skills
- Standing for extended periods and ability to lift up to 25 pounds
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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