Catering Operations Manager

3 weeks ago


Grande Prairie, Canada SJ Catering Full time
Catering Operations Manager Job Description

SJ Catering is seeking a highly skilled Catering Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team to achieve excellent customer service and operational efficiency.

Key Responsibilities:
  • Evaluate daily operations to ensure smooth service delivery
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labor costs
  • Plan and organize daily operations to meet customer demands
  • Recruit and supervise staff to ensure excellent customer service
  • Conduct performance reviews to identify areas for improvement
  • Cost products and services to ensure profitability
  • Ensure health and safety regulations are followed at all times
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation to increase customer base
  • Address customer complaints or concerns in a professional manner
  • Provide exceptional customer service to maintain a positive reputation
  • Manage events to ensure smooth execution and customer satisfaction
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in food service management
  • Willing to relocate
  • Own transportation
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Standing for extended periods
  • Overtime required
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week


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