Lead Lindt Chocolate Shop Manager

4 weeks ago


Edmonton, Alberta, Canada Lindt & Sprüngli (Canada), Inc Full time

Lindt & Sprüngli (Canada), Inc is seeking a skilled and motivated Lead Lindt Chocolate Shop Manager to join our team in Edmonton. This role offers an exceptional opportunity for career growth and development in the premium chocolate industry.

About the Role

The successful candidate will be responsible for managing the daily operations of our Lindt Chocolate Shop, including supervising store employees, maximizing customer service, sales, and profit. They will also assist with recruitment, training, and performance management of staff.

Key Responsibilities
  • Supervise and manage store employees to ensure excellent customer service and maximize sales and profit
  • Assist with recruitment, interviewing, and hiring of Retail Sales Associates
  • Develop and implement effective training programs for sales techniques and product knowledge
  • Monitor sales and labor issues, and implement strategies to maximize store profitability without compromising customer service
  • Responsible for cash handling, inventory ordering, and related retail administrative duties
Requirements and Qualifications

We are looking for a highly motivated and experienced professional with:

  • A post-secondary education
  • 1-2 years of experience in a retail management role, with 2-5 years of retail experience
  • Previous experience working in the hospitality/restaurant industry is preferred
  • Strong oral and written communication skills
  • Ability to multi-task and manage multiple projects in a timely manner
  • Strong computer proficiency in MS Office
Compensation and Benefits

This role offers a competitive salary range of $55,000 - $65,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

About Us

Lindt & Sprüngli (Canada), Inc is a leader in the premium chocolate market, offering a wide range of products in over 120 countries worldwide. We are committed to providing exceptional customer service and creating a positive work environment for our employees.



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