Chief Retail Operations Manager

2 weeks ago


Edmonton, Alberta, Canada Rocky Mountain Chocolate Factory Full time
Job Description

We are seeking a highly skilled Chief Retail Operations Manager to join our team at the Rocky Mountain Chocolate Factory. In this role, you will be responsible for overseeing the day-to-day operations of our retail stores and ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support as needed to ensure they meet their performance targets.
  • Sales Floor Management: Assign sales workers to duties, monitor sales floor activity, and maintain a clean and organized store environment.
  • Merchandise Management: Organize and maintain inventory levels, including ordering and receiving merchandise, and ensuring that stockrooms are well-stocked and easily accessible.
  • Cash Handling and Inventory Control: Authorize payments by cheque, manage cash handling procedures, and implement effective inventory control systems.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 1 year to less than 2 years of experience in a retail management role is preferred.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire team members.
  • Location: This role is based in an urban area, with public transportation available.
Benefits:
  • Health Benefits: We offer a comprehensive health care plan, including dental coverage.
  • Financial Benefits: Group insurance benefits are provided to eligible employees.
  • Diversity and Inclusion: We are committed to creating a welcoming work environment for all employees, including newcomers and refugees, Indigenous people, and youth.
Work Arrangements:
  • Hours of Work: 35 to 40 hours per week.
  • Work Term: Permanent.
  • Language: English.


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