Retail Store Leadership Position

4 weeks ago


Edmonton, Alberta, Canada Rocky Mountain Chocolate Factory Full time
About This Role

We are seeking an experienced Retail Store Supervisor to join our team at the Rocky Mountain Chocolate Factory. As a key member of our store leadership, you will play a crucial role in driving sales growth, optimizing operations, and delivering exceptional customer experiences.

Responsibilities
  • Sales Performance: Assign sales staff to duties, optimize sales floor layouts, and implement strategies to drive sales revenue.
  • Team Management: Hire, train, and develop a team of 3-4 employees, ensuring they have the skills and knowledge needed to succeed in their roles.
  • Operational Excellence: Authorize payments, manage inventory, and maintain a clean and organized store environment.
  • Customer Experience: Resolve customer complaints, respond to customer inquiries, and provide exceptional service to build customer loyalty.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in retail management or a related field.
Benefits
  • Competitive Salary: $45,000 - $55,000 per year, based on experience.
  • Health Benefits: Dental plan and healthcare plan available.
  • Financial Benefits: Group insurance benefits provided.
  • Support for Newcomers and Refugees: Diversity and cross-cultural training provided to create a welcoming work environment.
  • Support for Indigenous People: Cultural competency training and awareness training provided to promote inclusion.
About Us

The Rocky Mountain Chocolate Factory is a dynamic and growing company that values its employees and customers. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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