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Process Manager

2 months ago


Regina, Saskatchewan, Canada Brandt Group of Companies Full time
About the Role

Brandt Group of Companies is seeking a highly skilled Process Manager - Applications and Support to join our team in Regina, SK. As a key member of our sales operations team, you will play a critical role in enabling sales and sales management to drive business growth and profitability.

Key Responsibilities
  • Business Strategy Alignment: Collaborate with senior managers to discuss business objectives and develop strategies to achieve them.
  • Sales Operations Expertise: Serve as the subject matter expert on sales and sales-related applications and processes, ensuring seamless integration and optimal performance.
  • Process Optimization: Work with counterparts to identify areas for improvement and implement process enhancements that drive efficiency and accuracy.
  • Data Management: Understand and manage all existing data sources, their relationships, and the impact on business outcomes.
  • Problem-Solving: Perform root cause analysis and provide solutions to complex problems, ensuring minimal disruption to business operations.
  • Process Improvement: Troubleshoot and improve new processes, ensuring they meet business needs and are scalable.
  • Technology Partnership: Collaborate with IT to develop and maintain sales-related applications and tools, ensuring they meet business requirements.
  • Knowledge Sharing: Learn, record, develop, and share best practices across the organization, driving consistency and excellence.
  • Process Implementation: Lead the implementation of new sales-related business processes and tools, ensuring smooth adoption and minimal disruption.
  • Policy Development: Create and maintain process and procedure policies, as well as onboarding documentation, to ensure clarity and consistency.
  • Support and Training: Provide hands-on application and process support as needed, ensuring employees have the necessary skills and knowledge to perform their roles effectively.
  • Staying Current: Stay up-to-date with the latest technology and improvement strategies, applying this knowledge to drive business growth and excellence.