Hotel Operations Manager
6 days ago
Job Description:
Mamma's Inn is seeking a highly skilled Hotel Operations Manager to join our team. As the leader of daily operations, you will be responsible for overseeing the smooth functioning of our hotel, ensuring exceptional guest experiences, and driving revenue growth.
About the Role:
- Leadership:** You will oversee a team of 3-4 staff members, providing guidance, support, and coaching to ensure they meet their goals and objectives.
- Operations Management:** You will develop and implement policies and procedures for daily operations, including supervising staff, conducting performance reviews, and preparing budgets and monitoring revenues and expenses.
- Customer Service:** You will address customers' complaints or concerns in a professional and courteous manner, ensuring their needs are met and exceeded.
- Marketing:** You will implement marketing activities to drive room sales and increase revenue.
- Inventory Management:** You will organize and maintain inventory, ensuring that stock levels are adequate and costs are minimized.
Requirements:
- Education:** A college, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience:** 1 year to less than 2 years of experience in hotel operations management.
- Skills:** Excellent communication, interpersonal, and leadership skills. Ability to work in a fast-paced environment with attention to detail.
Benefits:
- Salary:** $45,000 - $55,000 per year (based on location and experience).
- Hours:** 32.5 hours per week.
- Language:** English.
Join our Team at Mamma's Inn:
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary package. If you are a motivated and experienced Hotel Operations Manager looking for a new challenge, please submit your application.
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