Hotel Operations Manager

4 weeks ago


Niagara Falls, Ontario, Canada Super 8 By Wyndham Clifton Hill Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Super 8 By Wyndham Clifton Hill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Ensure that all hotel facilities and services are maintained to a high standard.
  • Develop and implement policies and procedures to improve hotel operations and guest satisfaction.
  • Monitor and control hotel expenses, including labor costs, supplies, and maintenance.
  • Collaborate with other departments, such as sales and marketing, to promote the hotel and increase revenue.

Requirements:

  • 1-2 years of experience in hotel management or a related field.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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