Hotel Operations Manager

2 weeks ago


Niagara Falls, Ontario, Canada The Glengate Hotel & Suites Full time

The Glengate Hotel & Suites is seeking a skilled Hotel Managing Supervisor to oversee the daily operations of our hotel. This is a permanent position requiring 1 year to less than 2 years of experience in a similar role.

Key Responsibilities
  • Supervise and coordinate the work of hotel staff, ensuring efficient service delivery and high customer satisfaction.
  • Perform tasks similar to those of workers supervised, including assisting clients with special needs and maintaining the operation of computer systems and equipment.
  • Requisition materials and supplies, and arrange for repairs to ensure business continuity.

The ideal candidate will possess excellent oral and written communication skills, be able to work in a fast-paced environment, and have a strong attention to detail. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Work Setting: Hotel, motel, resort

Work Conditions and Physical Capabilities: Standing for extended periods, fast-paced environment, overtime required

Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, excellent written communication, flexibility, initiative, interpersonal awareness, judgement, organized, team player

Experience: 1 year to less than 2 years, permanent position, 35 to 40 hours per week, English language



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