Hotel Operations Manager

4 weeks ago


Niagara Falls, Ontario, Canada Super 8 By Wyndham Clifton Hill Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Super 8 By Wyndham Clifton Hill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
  • Assist guests with special needs and ensure that their stay is comfortable and enjoyable.
  • Coordinate and review work, ensuring that tasks are completed on time and to a high standard.
  • Hire and train new staff members, providing guidance and support to help them develop their skills and knowledge.
  • Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring that the hotel has the necessary resources to operate effectively.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 to 2 years of experience in a supervisory or management role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Strong organizational and time management skills.

Work Environment: The successful candidate will work in a fast-paced hotel environment, with a focus on providing excellent customer service and ensuring that all aspects of the business run smoothly and efficiently.

What We Offer: We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.



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