Hotel Operations Manager
4 weeks ago
Job Title: Hotel Operations Manager
Job Summary: We are seeking a highly skilled Hotel Operations Manager to join our team at Super 8 By Wyndham Clifton Hill. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.
Key Responsibilities:
- Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance personnel.
- Assist guests with special needs and ensure that their stay is comfortable and enjoyable.
- Coordinate and review work, ensuring that tasks are completed on time and to a high standard.
- Hire and train new staff members, providing guidance and support to help them develop their skills and knowledge.
- Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer service delivery.
- Requisition materials and supplies, ensuring that the hotel has the necessary resources to operate effectively.
Requirements:
- Secondary (high) school graduation certificate.
- 1 to 2 years of experience in a supervisory or management role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Strong organizational and time management skills.
Work Environment: The successful candidate will work in a fast-paced hotel environment, with a focus on providing excellent customer service and ensuring that all aspects of the business run smoothly and efficiently.
What We Offer: We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
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