Service Delivery Manager

6 days ago

Toronto, Ontario, Canada BSI Full time

Job Summary

BSI is seeking a highly skilled Management Systems Auditor to join our team. As a key member of our audit services department, you will be responsible for delivering BSI's audit services to assigned clients in accordance with all BSI, scheme and regulatory requirements.

Key Responsibilities

  • Manage a portfolio of assigned clients based on location and ensure a match of qualifications and client contract requirements set by Planners.
  • Contact clients and confirm the visits, plan the assessments, make travel plans, conduct the assessments and report and managing the results.
  • Safely commute to and from the client site and stay overnight when required.
  • Monitor the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained.
  • Follow the Competence Development plan and requirements by Manager.
  • Development in order to reach assessor status and then Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) and maintain auditor and scheme qualifications.
  • Lead teams when necessary and mentor and coach new or inexperienced colleagues as needed to meet the business needs.
  • Attend any required training and follow all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization.
  • Perform any other assignments as needed to meet assessment delivery business objectives.

Requirements

  • College degree AA or higher (or equivalent certification or work experience). Preference will be given to persons with Engineering background.
  • At least 5 years relevant experience in the area of Quality management Systems. Preferred Experience: At least 2 years of third party auditing experience on ISO 9001, ISO 14001 and ISO 45001 standard for an accredited certification body.
  • Bilingual (French and English) preferred.

What We Offer

BSI offers a competitive salary, group-sponsored health, dental, and company-paid life insurance, 11 paid holidays, and 4 weeks of paid time off.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

  • Reliable Delivery Courier

    7 days ago

    Toronto, Ontario, Canada Three Star Delivery Ltd. Full time

    About Three Star Delivery Ltd.We are a courier company with various locations in urban areas, providing reliable delivery services to our customers.Job Title: Reliable Delivery CourierThis is a permanent position that requires the candidate to work on the road, delivering various items and products to our clients. As a courier for Three Star Delivery Ltd.,...

  • Logistics Delivery Specialist

    4 weeks ago

    Toronto, Ontario, Canada Three Star Delivery Ltd. Full time

    Job Title: Logistics Delivery SpecialistJob Summary: We are seeking a Logistics Delivery Specialist to join our team at Three Star Delivery Ltd. The successful candidate will be responsible for operating and driving automobiles, vans, and light trucks to pick up and deliver various items and products.Key Responsibilities:Operate and drive vehicles to pick up...

  • Service Delivery Manager

    1 month ago

    Old Toronto, Ontario, Canada University Pension Plan Full time

    Service Delivery ManagerAt University Pension Plan, we're seeking a skilled Service Delivery Manager to lead our Technology, Data, and Delivery team in implementing a streamlined delivery model using agile and Kanban methodologies. Your primary responsibility will be to refine and manage a streamlined delivery model, leveraging your expertise in Kanban...

  • Delivery Operations Specialist

    2 weeks ago

    Toronto, Ontario, Canada Three Star Delivery Ltd. Full time

    The Delivery Operations Specialist will operate and drive automobiles, vans, and light trucks to pick up and deliver various items and products while maintaining professionalism in customer service.Key responsibilities include keeping a record of items received and delivered, loading and unloading goods, and recording trip information such as vehicle mileage...

  • Delivery Manager

    1 month ago

    Toronto, Ontario, Canada Moody's Investors Service Full time

    About Moody's Investors ServiceWe unite the brightest minds to turn today's risks into tomorrow's opportunities.Job DescriptionAs a Delivery Manager at Moody's, you will play a crucial role in creating an inclusive environment where everyone feels welcome to be who they are. You will strive to create innovative solutions, think creatively, and listen to...

  • Service Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Jolera Full time

    About JoleraJolera is a leading global IT Security and Solutions provider, dedicated to delivering exceptional customer experiences. As a Service Delivery Manager, you will be part of a high-performance team that drives innovation and continuous learning.Your RoleAs a Service Delivery Manager, you will lead a team of service desk and field services...

  • Service Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Olade Consulting Full time

    Job Title: Service Delivery ManagerAbout the Role:We are seeking a highly skilled Service Delivery Manager to join our team at Olade Consulting. As a Service Delivery Manager, you will be responsible for overseeing the delivery of our consulting services to clients.Key Responsibilities:Advise project teams on best practices and methodologiesAssign projects...

  • Service Delivery Manager

    6 days ago

    Toronto, Ontario, Canada ONTARIO CAMERA Full time

    Join ONTARIO CAMERA as a Service Delivery Manager and take on a leadership role in ensuring the smooth operation of our teams. As a key member of our management team, you will be responsible for coordinating activities with other work units or departments to achieve business objectives.About the RoleThe estimated salary for this position is $60,000 - $80,000...

  • Service Delivery Manager

    1 month ago

    Toronto, Ontario, Canada Lyons Consulting Group Full time

    Job SummaryThe Sales and Delivery Manager is a key role in our organization, responsible for leading complex projects and managing client engagements. This position involves participating in business development initiatives, supporting sales pursuits, and aiming to achieve strategic business outcomes.Key ResponsibilitiesOversee complex projects, managing...

  • Project Delivery Manager

    1 month ago

    Old Toronto, Ontario, Canada Moody's Investors Service Full time

    Join Moody's Investors Service as a Project Delivery Manager - Technology Solutions Group and drive Agile release planning, user story estimation, sprint stand-ups, and release deployment. Work closely with product owners, software developers, solution architects, testers, and DevOps engineers on highly visible roadmap programs and acquisition...

  • Service Delivery Partnerships Manager

    1 month ago

    Toronto, Ontario, Canada Lifemark Full time

    Job Summary:Lifemark is seeking a highly skilled Service Delivery Partnerships Manager to join our team. As a key member of our Rehabilitation Services and Vocational Assistance Program, you will be responsible for building and managing relationships with external service delivery partners.Key Responsibilities:Develop and maintain strong relationships with...

  • Service Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Enbridge Full time

    Job Summary:We are seeking a highly skilled Service Delivery Manager to lead our IT Service Management team. As a key member of our team, you will be responsible for driving and improving end-user experiences through Service Desk and IT Service Management (ITSM).Key Responsibilities:Lead all aspects of the daily operations of the service desk, drive and...

  • Service Delivery Manager

    1 month ago

    Old Toronto, Ontario, Canada Thomson Reuters Full time

    Job SummaryThe Service Delivery Manager at Thomson Reuters is responsible for ensuring the highest level of service quality and efficiency from Service Providers. This role requires a strong understanding of IT service management principles and the ability to lead a team to deliver exceptional service.Key Responsibilities- Lead a team of service delivery...

  • Service Delivery Manager

    1 week ago

    Toronto, Ontario, Canada Black & McDonald Full time

    About This RoleBlack & McDonald is a leading provider of integrated services to the industrial, commercial, and institutional (ICI) sectors. We are currently seeking a highly skilled Service Delivery Manager to join our team in the Greater Toronto Area (GTA).Job SummaryThe Service Delivery Manager will be responsible for ensuring the delivery of high-quality...

  • Senior Service Delivery Manager

    4 weeks ago

    Toronto, Ontario, Ontario, Canada National Consultants Professionals Ltd Full time

    THE ROLEAs a Service Delivery Manager, you will play a crucial role in orchestrating an integrated delivery model for our Technology, Data, and Delivery team based on service orientation, value streams, and business agile delivery concepts. Your primary responsibility will be to streamline work by implementing a service orientation structure, model, & tools...

  • Senior IT Service Delivery Manager

    6 days ago

    Toronto, Ontario, Canada Enbridge Full time

    Job DescriptionThis is an exciting opportunity to lead the daily operations of the service desk, driving and improving IT Service Management (ITSM) processes. As a Senior IT Service Delivery Manager, you will be responsible for leading transformation initiatives to optimize service delivery and improve the end-user experience.Key Responsibilities:Lead all...

  • Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Peoples Trust Full time

    About the RoleWe are seeking a highly skilled Delivery Manager to lead our regulatory compliance projects in the Canadian banking sector. As a key member of our team, you will be responsible for overseeing the delivery of a portfolio of projects, ensuring they are aligned with regulatory requirements and business goals.About the ResponsibilitiesLead and...

  • Clinical Service Delivery Manager

    4 weeks ago

    Toronto, Ontario, Canada Closing the Gap Healthcare Group Full time

    Closing the Gap Healthcare Group is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.We are seeking a dynamic leader to drive the operational success of our Integrated Care Solutions team in the Greater Toronto Area (GTA) and northern regions. As a pivotal role within our organization, you...

  • IT Service Delivery Manager

    6 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    Scotiabank's Global Technology Services (GTS) - Major Incident Office (MIO) is a leading provider of technology services in the Americas. We are seeking an experienced IT Service Delivery Manager to join our team.About ScotiabankAt Scotiabank, we value innovation and customer satisfaction above all else. Our purpose-driven team is committed to achieving...

  • Service Delivery Manager

    1 month ago

    Toronto, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we're a leading provider of customized facility management and real estate services. With a global team of over 6,500 professionals, we're dedicated to enabling innovation through the services we deliver.Job SummaryThe Facility Services Manager is responsible for overseeing day-to-day operations, vendor management, and service delivery for...