Customer Support Specialist
4 weeks ago
Brandt is seeking a skilled Customer Support Representative to join our team in the commercial vehicle industry. This role is responsible for providing exceptional customer service, ensuring timely and accurate parts orders, and responding to customer inquiries.
Key Responsibilities:- Respond to customer inquiries via phone, email, and text channels
- Fulfill parts order requests with accuracy and efficiency
- Provide inventory availability and shipping times to customers
- Collaborate with vendors to ensure customer parts requests are satisfied
- Excellent communication and problem-solving skills
- Ability to multitask and navigate multiple systems
- Detail-oriented and accurate in order fulfillment
- Strong written and verbal communication skills
- Previous experience in the heavy-duty truck industry is an asset
Why Work with Brandt?
Brandt offers a comprehensive training program, a dynamic work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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