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Vehicle Rental and Fleet Services Coordinator

2 months ago

Pitt Meadows, British Columbia, Canada Foss National Leasing Ltd. Full time

About the Role: Foss National Leasing Ltd. is seeking a skilled Vehicle Rental Agent to join their team in Pitt Meadows, British Columbia.

Job Summary: As a key member of our fleet management team, you will be responsible for preparing rentals for the day, ensuring customer satisfaction, and collaborating with vendors.

Responsibilities:

  • Prepare all rentals by parking vehicles correctly, cleaning, fueling, clearing snow and debris, and ensuring customers can access their keys.
  • Assist with the booking system and conduct inspections to guarantee a smooth delivery and return process.
  • Provide exceptional customer service, addressing questions and concerns while maintaining an elevated level of customer satisfaction.
  • Collaborate directly with vendors on recalls and regular service requirements.
  • Promote the company positively and identify areas for improvement.

Qualifications and Requirements:

  • Diploma or equivalent.
  • Customer service oriented with a focus on delivering excellent experiences.
  • Technologically advanced with ability to work independently.
  • Valid driver's abstract and 1 year of customer service experience.
  • Flexibility to work varying hours.

Preferred Skills:

  • Knowledge of vehicles or willingness to learn.
  • Ability to thrive in a dynamic work environment.

What We Offer:

  • A positive and fun teamwork environment.
  • Competitive compensation and comprehensive benefit plan.
  • Opportunities for growth and development within a family-owned, nimble, and customer-centric organization.

Salary: $40,000 - $60,000 per annum, depending on experience. This estimate is based on national averages for similar positions in Canada.

Location: Pitt Meadows, British Columbia.