Multilingual Customer Experience Specialist
3 days ago
We are seeking a highly skilled Multilingual Customer Experience Specialist to join our dynamic team at Financière Manuvie. This role is an excellent opportunity for a customer-focused professional who can thrive in a fast-paced environment and communicate effectively with clients in both French and English.
About the Role:
- Provide exceptional customer service to policyholders, agents, and other collaborators through inbound calls, email, and chat.
- Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
- Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
- Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
- Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
- Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required.
Requirements:
- Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
- Proven experience working in a fast-paced customer service environment.
- Strong technical skills and ability to navigate multiple computer systems and software applications.
What We Offer:
- A competitive salary range of $22-$23 per hour.
- A comprehensive benefits package, including dental care, extended health care, paid time off, and vision care.
- A flexible work schedule, with the option to work from home or in our office.
- The opportunity to work with a diverse team and develop your skills in a dynamic and supportive environment.
About Us:
Financière Manuvie is a leading provider of insurance and financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and customer-focused professional who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
-
Multilingual Client Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Recrute Action Full timeOverviewWe are seeking a highly skilled Multilingual Client Support Specialist to join our team in the Canadian insurance industry. This is a temporary position with the possibility of extension or conversion to full-time.Salary and BenefitsThe hourly salary for this position is $24.78, with a 6-month contract that may lead to permanent employment. The role...
-
Multilingual Customer Service Professional
2 weeks ago
Halifax, Nova Scotia, Canada Financière Manuvie Full timeWe are seeking a highly skilled Multilingual Customer Service Professional to join our team at Financière Manuvie. As a key member of our customer service department, you will play a crucial role in providing exceptional support to policyholders and other stakeholders through inbound calls, email, and chat.The ideal candidate will possess strong technical...
-
Multilingual Administrative Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Recrute Action Full timeBilingualAdministrative Assistant RemoteWe are seeking a highly skilled Multilingual Administrative Support Specialist to join our team in the insurance sector. This role will provide administrative support to Disability Case Managers, Vocational Rehabilitation Counsellors, and the Calculation Analyst Team. The selected candidate will be responsible for...
-
Halifax, Nova Scotia, Canada Kelly Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Multilingual Customer Service Professional to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients via phone.The ideal candidate will have strong interpersonal and communication skills, with the ability to work in a fast-paced...
-
Halifax, Nova Scotia, Canada Manulife Full timeAbout the RoleAt Manulife, we are seeking a highly skilled and dedicated Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to a diverse range of clients across various jurisdictions.Job DescriptionThe ideal candidate will possess strong communication skills, both written and verbal,...
-
Dedicated Customer Experience Specialist
4 weeks ago
Halifax, Nova Scotia, Canada MCI, LC Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Dedicated Customer Experience Specialist to join our team at MCI, LC.Job Summary: As a Dedicated Customer Experience Specialist, you will be responsible for providing exceptional customer service to clients across the country. You will handle inbound and outbound contacts in a courteous,...
-
Multilingual Customer Support Specialist
5 days ago
Halifax, Nova Scotia, Canada Recrute Action Full timeCompany OverviewBecome a part of a dynamic team supporting essential group benefits, including health, dental, and life insurance.A company in the insurance sector is seeking 12 individuals to fill dedicated roles focusing on customer support.Salary$25.04 hourly wage.Job DescriptionSupport clients with diverse requests, managing inbound calls for seven hours...
-
Multilingual Banking Customer Service Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Recrute Action Full timeCompany Overview:We are a recruitment agency that provides quality support and a personalized approach to job seekers and businesses.Salary: An estimated $24.78 per hour based on experience, with the potential for permanent employment after a 12-month contract.About the Role:As a Bilingual Customer Service Representative, you will manage all aspects of...
-
Customer Experience Specialist
3 months ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Halifax, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...
-
Digital Marketing Specialist
2 days ago
Halifax, Nova Scotia, Canada Recooty Full timeAbout the RoleWe are seeking a highly motivated and results-driven Digital Marketing Specialist - Customer Experience to join our team at Recooty. As a key member of our marketing team, you will be responsible for creating and executing customer experience programs that drive business growth and revenue.Key Responsibilities:Create and manage customer journey...
-
Customer Experience Specialist
1 month ago
Halifax, Nova Scotia, Canada CB Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Promotions / Customer Service and Sales Representative.As a key member of our promotions and events team, you will be responsible for providing exceptional customer service, identifying client needs, and recommending solutions to meet their requirements.You...
-
Multilingual Customer Service Professional
4 weeks ago
Halifax, Nova Scotia, Canada Kelly Services, Inc. Full timeKelly Services, Inc. is hiring a French Bilingual Customer Service Representative.As a key member of our team, you will be responsible for managing all aspects of customer service, including answering inquiries via phone and following up on group insurance plan files. You will interact with both internal and external customers, handling requests of varying...
-
Retail Sales Associate
2 weeks ago
Halifax, Nova Scotia, Canada Canada Computers & Electronics Full time**Job Title:** Retail Sales Associate - Customer Experience SpecialistWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Canada Computers & Electronics. As a key member of our sales floor, you will be responsible for delivering an exceptional customer experience by providing personalized product knowledge and...
-
Hotel Experience Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Marriott International Full timeJob Summary:We are seeking a skilled Hotel Experience Specialist to join our team. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel.About the Role:The Hotel Experience Specialist will be empowered to move about their space and take ownership of their work, ensuring that all areas of...
-
Halifax, Nova Scotia, Canada Financière Manuvie Full timeOverviewWe are seeking a highly skilled Customer Service Representative to join our team at Financière Manuvie. As a key member of our customer service department, you will play a crucial role in providing exceptional support to policyholders and other stakeholders through inbound calls, email, and chat.Key ResponsibilitiesHandle a high volume of customer...
-
Customer Service Specialist
2 months ago
Halifax, Nova Scotia, Canada beBee Professionals Full time $35,000 - $50,000At beBee Professionals, we are looking for a Customer Service Specialist to join our team in Halifax. In this role, you will be responsible for providing exceptional customer service, maintaining product knowledge, and processing transactions. The ideal candidate will have excellent communication skills and be able to work in a fast-paced...
-
Cafe Experience Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Aramark Full timeAbout the RoleWe are seeking a skilled Cafe Experience Specialist to join our team at Starbucks on the Saint Mary's University campus.This is a full-time position with a competitive salary of $15.00 per hour, plus benefits and opportunities for professional growth.Job ResponsibilitiesDeliver exceptional customer service by engaging with customers and...
-
Customer Engagement Specialist
4 weeks ago
Halifax, Nova Scotia, Canada CB Canada Full timeAre you a highly motivated individual with excellent communication skills? Do you thrive in fast-paced retail environments? Vibe Marketing is seeking three to four Customer Engagement Specialists to join our team in the Halifax region.About the RoleThis full-time position offers a unique opportunity to work with customers, promote products and services, and...
-
Multilingual Insurance Support Specialist
4 weeks ago
Halifax, Nova Scotia, Canada Recrute Action Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer care representative to join our team in supporting clients in the insurance industry. This is a fantastic opportunity to work in a dynamic environment where you will have the chance to make a real difference in people's lives.Key ResponsibilitiesManage inbound customer calls for 7 hours...
-
Customer Experience Ambassador
4 weeks ago
Halifax, Nova Scotia, Canada CA09 Labatt Brewing Company Limited Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Ambassador to join our team at CA09 Labatt Brewing Company Limited.About the RoleThis is a fantastic opportunity for a motivated individual to provide exceptional customer service and support in our Alexander Keith's Retail store. As a Customer Experience Ambassador, you will be responsible...