Multilingual Administrative Support Specialist
3 days ago
We are seeking a highly skilled Multilingual Administrative Support Specialist to join our team in the insurance sector. This role will provide administrative support to Disability Case Managers, Vocational Rehabilitation Counsellors, and the Calculation Analyst Team. The selected candidate will be responsible for various administrative tasks, liaison with plan members, schools, colleges, and other stakeholders, and handle both phone and email communication. This is a remote role with a preference for candidates located in Atlantic Canada.
What's in it for you?
Hourly salary of $23.28.
12-month contract
Full-time position: 37.50 hours per week
Work schedule from 9:00 am to 5:00 pm AST
Enjoy the flexibility of remote work
Responsibilities:
• Provide frontline customer service through phone and email communication.
• Manage administrative tasks including follow-ups with claimants for outstanding information.
• Assist the Calculation Analyst Team and support plan members in their queries and processes.
• Perform other duties as required.
What you will need to succeed:
• Post-secondary education preferred
• 2 years of experience in an administrative or clerical role
• Bilingual fluency in English and French (spoken and written) to support clients in both languages.
• Proficiency in Microsoft Word, Excel, and web-based applications
• Strong customer service experience in a demanding environment
• Exceptional organizational and administrative skills
• Excellent oral and written communication abilities
• Advanced problem-solving and analytical skills with attention to detail
• Ability to work effectively in a team and meet deadlines
• Knowledge of medical or insurance terminology is an asset
• Familiarity with Canadian Armed Forces terminology processes and concepts is an asset
Why RecruitAction
RecruitAction provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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