Customer Service Supervisor Leader

2 days ago


Newmarket, Ontario, Canada KORSMET INC. Full time

KORSMET INC. is seeking a Customer Service Supervisor to lead our customer service team.

About the Role

The ideal candidate will have 7 months to less than 1 year of experience in customer service and possess excellent communication skills, both written and oral.

As a Customer Service Supervisor, you will be responsible for authorizing routine deposits and withdrawals, co-ordinating activities with other work units or departments, and establishing work schedules and procedures.

You will also examine and verify the accuracy of work, identify workers' training needs, prepare and submit reports, resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.

In addition, you will train staff/workers in job duties, safety procedures, and company policies, co-ordinate, assign, and review work, requisition materials and supplies, ensure smooth operation of computer equipment and machinery, and arrange for maintenance and repair work.

The successful candidate will be required to supervise 1 to 2 people and possess strong leadership skills, including initiative, judgement, and reliability.

The salary for this role is estimated at $45,000 to $60,000 per year, depending on location and experience.

KORSMET INC. offers a dynamic and supportive work environment, competitive benefits package, and opportunities for growth and development.



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