Medical Clinic Receptionist

1 week ago

Surrey, British Columbia, Canada physioplus health and wellness L Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Front Desk Operations
    • Manage the flow of patients and clients, ensuring a smooth and efficient experience
    • Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner
  • Administrative Tasks
    • Process patient information, including registration and billing
    • Maintain accurate and up-to-date records and files
    • Perform data entry and other administrative duties as required
  • Customer Service
    • Provide exceptional customer service to patients and clients, addressing their needs and concerns in a timely and professional manner
    • Assist with scheduling appointments, answering questions, and resolving issues
  • Communication
    • Communicate effectively with patients, clients, and staff, both verbally and in writing
    • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • Education
    • Bachelor's degree or equivalent experience
  • Experience
    • Previous experience in a medical or administrative role
  • Skills
    • Excellent communication and customer service skills
    • Strong organizational and time management skills
    • Ability to work independently and as part of a team
    • Proficiency in MS Office and other administrative software
Working Conditions

This is a full-time position, working 40 hours per week in a fast-paced environment. The ideal candidate will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

Language

The primary language of work is English.

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