Medical Office Coordinator

1 week ago

Surrey, British Columbia, Canada New Light Physiotherapy Clinic Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at New Light Physiotherapy Clinic. As a Medical Administrative Assistant, you will play a vital role in ensuring the smooth operation of our clinic's administrative functions.

Key Responsibilities
  • Client Communication: Interview patients to obtain case histories, ensuring accurate and comprehensive information is collected.
  • Administrative Support: Open and distribute incoming mail and other materials, schedule and confirm appointments, and complete insurance and other claim forms in a timely manner.
  • Office Management: Determine and establish office procedures and routines, maintain inventory, and order supplies as needed.
  • Documentation and Record-Keeping: Enter and format electronically based medical reports and correspondence, prepare spreadsheets and documents for review, and initiate and maintain confidential medical files and records.
  • Customer Service: Provide exceptional customer service to patients, responding to their inquiries and concerns in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a medical administrative role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.

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