Medical Clinic Receptionist

4 days ago

Surrey, British Columbia, Canada physioplus health and wellness L Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Front Desk Operations
    • Manage the flow of patients and clients, ensuring a smooth and efficient experience
    • Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
  • Administrative Tasks
    • Process patient information, medical records, and billing documents
    • Maintain accurate and up-to-date records, both physical and digital
  • Customer Service
    • Provide exceptional customer service to patients and clients, addressing their needs and concerns in a friendly and professional manner
    • Assist with scheduling appointments, answering questions, and resolving issues
  • Communication
    • Communicate effectively with patients, clients, and healthcare professionals, both verbally and in writing
    • Ensure clear and accurate communication of patient information and medical records
Requirements
  • Education
    • Bachelor's degree in a related field (e.g. healthcare administration, business administration)
  • Experience
    • Previous experience in a medical or administrative role, preferably in a clinic or healthcare setting
  • Skills
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to maintain confidentiality and handle sensitive information
    • Proficiency in Microsoft Office and other relevant software
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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