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Medical Clinic Receptionist

2 months ago


Surrey, British Columbia, Canada physioplus health and wellness L Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Physioplus Health and Wellness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and clients.

Key Responsibilities
  • Front Desk Operations
    • Manage the flow of patients and clients, ensuring a smooth and efficient experience
    • Respond to phone calls, emails, and in-person inquiries in a timely and professional manner
  • Administrative Tasks
    • Process patient information, including registration and billing
    • Maintain accurate and up-to-date records and files
    • Perform data entry and other administrative duties as required
  • Customer Service
    • Provide exceptional customer service to patients and clients, addressing their needs and concerns in a friendly and professional manner
    • Assist with scheduling appointments, answering questions, and resolving issues
  • Communication
    • Communicate effectively with patients, clients, and staff, both verbally and in writing
    • Maintain confidentiality and handle sensitive information with discretion
Requirements
  • Education
    • Bachelor's degree in a related field (e.g. business, healthcare)
  • Experience
    • At least 7 months to less than 1 year of experience in a front desk or administrative role
  • Skills
    • Excellent communication and customer service skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
    • Proficiency in Microsoft Office and other software applications
Working Conditions

This is a fast-paced environment that requires attention to detail and the ability to multitask. The successful candidate will be able to work independently and as part of a team, with a high level of professionalism and discretion.