Message Center Manager

1 month ago


Toronto, Ontario, Canada SABANA INC. Full time
Job Summary

Sabana Inc. is seeking a highly skilled Message Center Manager to oversee the daily operations of our courier processing facility. As a key member of our team, you will be responsible for planning and organizing daily operations, authorizing delivery routes, and overseeing the receiving, sorting, routing, and delivery of mail.

Key Responsibilities
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Plan and organize daily operations to meet business objectives
  • Authorize delivery routes to ensure timely and accurate delivery of mail
  • Hire, train, direct, and motivate staff to achieve high performance standards
  • Oversee the receiving, sorting, routing, and delivery of mail to ensure prompt and secure delivery
  • Address customers' complaints or concerns in a professional and courteous manner
  • Dispatch personnel as required by emergency situations to ensure continuity of service
Requirements
  • Bachelor's degree in a related field
  • 5 years or more of experience in a related field or equivalent experience
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to multitask
Working Conditions

The Message Center Manager will work in a fast-paced environment with tight deadlines and will be required to work under pressure. The ideal candidate will have excellent communication and leadership skills and be able to multitask and prioritize tasks effectively.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment


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