Business Development Consultant

7 days ago


Oakville, Ontario, Canada ServiceMaster Full time

About the Role:

We are seeking a highly skilled Business Development Consultant to join our team at ServiceMaster Restore. In this role, you will be accountable for driving franchisee sales and profit, coaching for operational excellence, and enforcing brand standards by providing high-level business consulting expertise and advice to a defined group of franchisees.

Key Responsibilities:

  • Drive franchise sales and profit by developing annual sales, marketing, and financial plans for each franchisee.
  • Provide coaching and guidance to franchisees on evaluating and acting on financial analysis tools, such as profit and loss statements, balance sheets, and cash flow reviews.
  • Identify business needs and opportunities to improve performance and growth by leveraging company operating systems or resources.
  • Facilitate learning and sharing of best practices in a wide variety of formats, including group presentations and face-to-face training.
  • Ensure full brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences.

Requirements:

  • Bachelor's degree in business or related field or an equivalent combination of education and experience required. Master's degree preferred.
  • 5+ years of experience in business operations management or related fields required.
  • Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution required.
  • Sales experience in the service industry preferred.
  • Multi-unit franchise operations or strategic business planning experience preferred.

About ServiceMaster Restore:

With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management serve customers through a global network of franchises available 24/7/365 to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke or mold.

About ServiceMaster Brands:

ServiceMaster Brands is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year.



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