Restaurant Operations Manager

1 day ago


Peterborough, Ontario, Canada pizzawingsandsnacks Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Pizzawingsandsnacks. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high standards of quality, and optimize efficiency.
  • Financial Management: Manage cash handling, balance sheets, and cash reports to ensure accurate financial reporting and minimize losses.
  • Team Leadership: Conduct performance reviews, provide coaching and development opportunities, and lead by example to foster a positive and productive team culture.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and ensure timely restocking.
  • Customer Service: Address customer complaints, provide exceptional service, and ensure a positive dining experience.
  • Marketing and Promotion: Participate in marketing plans, implement promotional strategies, and collaborate with the marketing team to drive sales growth.
  • Supervision: Supervise 3-4 team members, providing guidance, support, and development opportunities to ensure their success.
  • Work Environment: Work in a fast-paced environment, maintaining attention to detail, and adapting to changing circumstances.

Requirements:

  • 1-7 months of experience in a similar role
  • Permanent position
  • English language proficiency
  • 30 hours per week

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