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Shift Manager

2 months ago

Peterborough, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our restaurant staff, including cooks, food service counter attendants, and food preparers.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Operations Management
    • Establish methods to meet work schedules and ensure that our restaurant is running efficiently.
    • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Reporting and Record-Keeping
    • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma is required, but relevant experience in a fast-paced environment is essential.
  • Work Environment
    • Fast-paced environment with tight deadlines and a combination of sitting, standing, walking, and standing for extended periods.
  • Personal Qualities
    • Excellent oral communication skills and the ability to work effectively in a team environment.
    • Flexibility and adaptability in a dynamic work environment.
What We Offer
  • Opportunities for Advancement
    • As a Shift Manager at Wendy's Restaurant, you will have opportunities to advance your career and take on new challenges.
  • Competitive Compensation and Benefits
    • A competitive salary and benefits package, including opportunities for professional development and growth.