Customer Service Representative

6 days ago

Abbotsford, British Columbia, Canada Savers Full time

About Us

Savers is a leading thrift store operator with a mission to champion reuse and inspire a future where secondhand is second nature.

Our Business Model

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

Our Team

We are a diverse and inclusive team of over 22,000 team members who are passionate about creating an awesome experience for our customers, donors, and each other.

Job Summary

We are seeking a Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for creating an exceptional customer experience, providing excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to customers, donors, and team members
  • Process customer transactions accurately and efficiently
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Assist with visual merchandising and store displays
  • Participate in inventory management and stockroom organization
  • Support team members with tasks and projects as needed

What We Offer

We offer a comprehensive benefits package, including extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan (RRSP) with a generous company matching provision.

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