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Technical Support Specialist

2 months ago

Toronto, Ontario, Canada Dirox Canada Limited Full time

We are seeking a highly skilled Technical Support Specialist to join our IT operations team at Dirox Canada Limited. This is a permanent role, working 37.5 hours per week, and offers excellent opportunities for career growth and development.

About the Role

As a Technical Support Specialist, you will be responsible for providing technical assistance to users, resolving issues efficiently, and ensuring seamless system operation. Your key responsibilities will include:

  • Troubleshooting and Problem-Solving
  • Excellent Communication and Training Skills
  • Maintenance of Technical Documentation

The ideal candidate will possess strong technical support skills, excellent communication abilities, and a proactive approach to problem-solving. You should have a Bachelor's degree in Computer Science or a related field, and at least 3-4 years of experience in a similar role.

A competitive salary range for this position is between $65,000 and $85,000 per annum, depending on qualifications and experience. Benefits include a comprehensive healthcare plan and opportunities for professional growth and development within the company.

What We Offer

Dirox Canada Limited offers a dynamic work environment, a collaborative team, and opportunities for continuous learning and growth. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.