Senior Restaurant Operations Manager

3 weeks ago

Brampton, Ontario, Canada Asif's Cake and Bake Inc Full time

We are seeking an experienced Senior Restaurant Operations Manager to join our team at Asif's Cake and Bake Inc. This is a permanent full-time position with 35 hours of work per week.

Job Summary

The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and the ability to motivate staff to achieve sales targets and maintain high customer satisfaction levels.

A successful candidate will be responsible for supervising staff, training new employees, managing inventory, ensuring health and safety regulations are met, addressing customer complaints, and maintaining accurate records.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively under pressure.

Responsibilities
  • Supervise Staff: Lead and manage a team of staff members, providing guidance and support to ensure seamless service delivery.
  • Train Staff: Develop and deliver training programs to enhance the skills and knowledge of existing staff members.
  • Manage Inventory: Conduct regular stock takes, monitor inventory levels, and implement strategies to minimize waste and optimize stock rotation.
  • Maintain Health and Safety Standards: Ensure all areas of the restaurant meet or exceed health and safety standards, including compliance with relevant regulations and legislation.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, resolving issues through effective communication and problem-solving.
Requirements

To be successful in this role, you will need:

  • Education: A college diploma or CEGEP certification in hospitality or a related field.
  • Experience: At least 2 years of experience in a similar role, preferably in a fast-paced restaurant environment.
  • Skills: Excellent leadership and communication skills, with the ability to motivate staff and drive results. Strong analytical and problem-solving skills, with attention to detail and the ability to work effectively under pressure.
Salary and Benefits

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. In addition, we provide a range of benefits, including access to professional development opportunities, comprehensive health insurance, and generous paid time off.

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