Cash Vault Services Director

4 weeks ago


Victoria, British Columbia, Canada GardaWorld Full time

Career Area: Operations and Administration

We are seeking a seasoned leader to oversee the cash processing team within our Cash Services Division.

Your mission at GardaWorld:

As a Cash Vault Services Director, you will be responsible for planning, organizing, and managing the work of your team, ensuring customer satisfaction and maintaining the quality, profitability, and safety of our services.

Key Responsibilities:

  • Plan, organize, direct, and control the processing activities of the counting room
  • Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
  • Provide direction for the execution of the sector's activities
  • Manage expenses according to the budget, both labor and current expenses
  • Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
  • Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
  • Participate in the disciplinary or grievance process
  • Follow-up on the productivity of the different sub-sectors of the department
  • Implement action plans to achieve productivity objectives
  • Participate in all process optimization initiatives
  • Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures

Requirements:

  • 5+ years' of management experience (unionized environment an asset)
  • Excellent written and verbal communication skills (English)
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • Health and Safety management experience
  • Cash processing experience an asset
  • Working knowledge of Workers Compensation reporting process
  • Driven by offering exceptional customer service
  • Sense of urgency, outstanding communication, and problem solving
  • Strong teamwork and partnership orientation

About GardaWorld:

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.



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