Cash Vault Services Director
4 weeks ago
Your mission at GardaWorld:
As a Cash Vault Services Manager, you will oversee the cash processing team within our Cash Services Division. Your daily responsibilities will include planning, organizing, and managing the work of your team to ensure customer satisfaction.
We are seeking a passionate leader who can establish strong relationships with unionized employees.
GardaWorld Cash Services is the #1 supplier of cash services in North America, offering an exciting career opportunity.
Key Responsibilities:
- Plan, organize, direct, and control the processing activities of the counting room
- Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules
- Provide direction for the execution of the sector's activities
- Manage expenses according to the budget, both labor and current expenses
- Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims
- Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs
- Participate in the disciplinary or grievance process
- Follow-up on the productivity of the different sub-sectors of the department
- Implement action plans to achieve productivity objectives
- Participate in all process optimization initiatives
- Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
- Any other related task
What We Offer:
- Competitive salary and benefits
- Permanent position
- International company offering many career opportunities
- Free on-site parking
Requirements:
- 5+ years' of management experience (unionized environment an asset)
- Excellent written and verbal communication skills (English)
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- Health and Safety management experience
- Cash processing experience an asset
- Working knowledge of Workers Compensation reporting process
- Driven by offering exceptional customer service
- Sense of urgency, outstanding communication, and problem solving
- Strong teamwork and partnership orientation
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