Technical Support Specialist
2 months ago
We are seeking a highly skilled Support Analyst to join our team in Oshawa. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients and internal teams.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues in a timely and professional manner
- Provide technical support to internal teams, ensuring seamless communication and collaboration
- Collaborate with cross-functional teams to identify and resolve technical issues
- Develop and maintain technical documentation to support customer support processes
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum of two years of experience in a technical support role
- Strong understanding of computer hardware and software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
About BeBee Professionals:
We are a leading provider of technical support services, dedicated to delivering exceptional customer experiences. Our team is passionate about providing innovative solutions to complex technical challenges.
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