Technical Support Specialist

2 months ago


Oshawa, Ontario, Canada beBee Professionals Full time
BeBee Professionals: A Leader in Technical Support

We are seeking a highly skilled Support Analyst to join our team in Oshawa. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients and internal teams.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide technical support to internal teams, ensuring seamless communication and collaboration
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation to support customer support processes

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum of two years of experience in a technical support role
  • Strong understanding of computer hardware and software
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

About BeBee Professionals:

We are a leading provider of technical support services, dedicated to delivering exceptional customer experiences. Our team is passionate about providing innovative solutions to complex technical challenges.



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