Technical Support Specialist

2 months ago


Oshawa, Ontario, Canada beBee Professionals Full time
BeBee Professionals: A Leader in Technical Support

We are seeking a highly skilled Support Analyst to join our team in Oshawa. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients and internal teams.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide technical support to internal teams, ensuring seamless communication and collaboration
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • Bachelor's degree in Computer Science or a related field
  • Minimum of two years of experience in a technical support role
  • Strong understanding of computer hardware and software
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team

About BeBee Professionals:

We are a leading provider of technical support services, dedicated to delivering exceptional customer experiences. Our team is passionate about innovation and excellence, and we are committed to helping our clients achieve their goals.



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