Family Services Employee Assistance Program Counsellor
3 weeks ago
About the Role:
As an Intake Support Counsellor, you will be responsible for providing front-line support to clients calling into our Care Centre. This includes assessing client needs, determining when to elevate clients to an appropriate Masters Level Counsellor, and following up with service requests.
Key Responsibilities:
- Assess client needs and determine when to escalate to a Masters Level Counsellor
- Provide support and guidance to clients regarding services and referrals
- Collaborate with FSEAP Care Centre Counsellors and other FSEAP employees
- Manage telephonic client and affiliate contact
- Enter data and scan documents in our client management database
About Our Opportunity:
- Flexible scheduling
- Starting at 3 weeks' vacation for full-time staff
- 3 paid household leave days a year
- 2 paid Wellness Days a year
- Paid sick days
- 2 1/2 paid Agency days for full-time staff
- 5 paid days for education leave/year
- Subsidized professional association annual dues
Health and Wellness Resources:
- Generous health/dental benefits after 3 months
- 3 flex benefit options to meet your individualized needs
- Option of psychological/counseling services
- Employee Assistance Plan
- Long Term Disability Plan
Pension:
Municipal Pension Plan enrollment for eligible employees
Work Hours:
21- 28 hours/ week (Part-Time)
Salary:
GS10 Step 1 $30.52 per hour
Location:
1638 E Broadway, Vancouver BC
Requirements:
- Minimum Bachelor degree in Psychology or related field
- Minimum 2 years related experience, or an equivalent combination of education, training and experience
- 2 years' experience in customer service assessing and supporting critical customer needs
What We Offer:
- A work culture that values transparency, teamwork, learning, fairness and integrity
How to Apply:
If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, please submit your application to us through our website. We thank all applicants for their interest; however, only short-listed candidates will be contacted for interviews.
-
Clinical Counsellor
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeAbout the RoleFamily Services of Greater Vancouver is seeking a qualified Clinical Counsellor to join our team as an FSEAP Affiliate Counsellor. The successful candidate will provide clinical counselling services to employees of client organizations who may be experiencing problems in their personal, family, or work lives.About the PositionAs a Clinical...
-
Counsellor FSEAP
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeJob Opportunity: We are seeking a skilled Counsellor to join our team at Family Services of Greater Vancouver. As a Counsellor, you will provide short-term, solution-focused counselling services to individuals, couples, families, and children. You will work with clients of all ages, family configurations, and income groups, addressing a wide range of...
-
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeWe are seeking a skilled Mental Health Counsellor to join our team at Family Services of Greater Vancouver. As a counsellor, you will work with clients to provide short-term counselling services within a brief treatment framework.About the Role:Family Services Employee Assistance Program (FSEAP) provides clinical counselling services to employees of client...
-
Clinical Counsellor
7 hours ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeFamily Services of Greater Vancouver is seeking a skilled Clinical Counsellor to join our team in providing clinical services to employees and their family members. We offer a dynamic work environment, competitive hourly rate, and opportunities for professional growth.About the RoleWe provide short-term counselling services within a brief treatment framework...
-
Counselling Program Supervisor
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeWe are seeking a Counselling Program Supervisor to join our team at Family Services of Greater Vancouver. As a key member of our team, you will be responsible for overseeing the delivery of our counselling programs and ensuring that our clients receive high-quality services.Key Responsibilities:Supervise and support a team of counsellors to deliver...
-
Counselling Program Supervisor
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeWe are seeking a Counselling Program Supervisor to join our team at Family Services of Greater Vancouver. The successful candidate will have a Master\u2019s degree and 3 years to less than 5 years of experience in a related field.Key ResponsibilitiesSupervise and support a team of counsellors to ensure high-quality services are delivered to clients.Develop...
-
Family Justice Counsellor
4 weeks ago
Vancouver, British Columbia, Canada BC Public Service Agency Full timeAbout the RoleThe BC Public Service Agency is seeking a highly skilled and dedicated Family Justice Counsellor to join our team. As a Family Justice Counsellor, you will play a vital role in providing support to individuals navigating separation and divorce, assisting with issues such as guardianship, parenting arrangements, child contact, and support.Key...
-
Vancouver, British Columbia, Canada PHSA Full timeJob Title: Youth and Family Counsellor, Mental Health ProgramJob Summary:We are seeking a highly skilled and compassionate Youth and Family Counsellor to join our team at BC Children's Hospital. As a key member of our Mental Health Program, you will work collaboratively with our interprofessional team to provide supportive counselling, psychosocial...
-
Vancouver, British Columbia, Canada PHSA Full timeJob Title: Youth and Family Counsellor, Mental Health ProgramJob Summary:We are seeking a highly skilled and compassionate Youth and Family Counsellor to join our team at BC Children's Hospital. As a key member of our mental health program, you will work closely with patients, families, and healthcare professionals to provide supportive counselling,...
-
Youth Care Counsellor
4 weeks ago
Vancouver, British Columbia, Canada Urban Native Youth Association Full timeJob Title: Youth Care Counsellor - Drop-in ProgramUrban Native Youth Association (UNYA) is seeking a Relief Youth Care Counsellor (YCC) to join our team. As part of our youth center catering to Indigenous youth aged 15-30, the YCC will primarily assist the Program Manager(s) in the development, execution, and day-to-day duties of specific drop-in...
-
Group Counsellor
1 month ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeAbout the RoleFamily Services of Greater Vancouver is seeking an experienced Group Counsellor to facilitate an art therapy group in our Healthy Connections Program. This program provides support to help pregnant people and birthing parents work through trauma-related issues that may interfere with their ability to connect with their children.Our Valued...
-
Youth and Family Counsellor
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeYouth and Family Counsellor RoleWe are seeking a skilled Youth and Family Counsellor to join our team at BC Children's Hospital. As a key member of our Mental Health Program, you will work closely with patients, families, and healthcare professionals to provide high-quality care and support.Key ResponsibilitiesAssess patients' emotional and behavioural...
-
Counselling Program Supervisor
3 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeAbout the Role:We are seeking a skilled Counselling Program Supervisor to join our team at Family Services of Greater Vancouver. As a Counselling Program Supervisor, you will be responsible for overseeing the delivery of our counselling services and ensuring that our clients receive the highest level of care.Key Responsibilities:Supervise a team of...
-
Counselling Program Supervisor
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeCounselling Program SupervisorWe are seeking a highly skilled Counselling Program Supervisor to join our team at Family Services of Greater Vancouver. As a Counselling Program Supervisor, you will be responsible for overseeing the delivery of our counselling services and ensuring that our clients receive the highest level of care.Key Responsibilities:Oversee...
-
Vancouver, British Columbia, Canada PHSA Full timeJob Title: Youth and Family Counsellor, Mental Health ProgramAbout the Role:We are seeking a highly skilled and compassionate Youth and Family Counsellor to join our Mental Health Program at BC Children's Hospital. As a key member of our interprofessional team, you will play a vital role in supporting patients and their families in achieving optimal mental...
-
Counselling Program Supervisor
4 weeks ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeCounselling Program SupervisorWe are seeking a skilled Counselling Program Supervisor to join our team at Family Services of Greater Vancouver. As a key member of our team, you will be responsible for overseeing the delivery of our counselling programs, ensuring that our clients receive the highest level of care and support.Key Responsibilities:Supervise and...
-
Family Support Specialist
1 week ago
Vancouver, British Columbia, Canada The Salvation Army Full timeJob OverviewThe Salvation Army is seeking an experienced Family Support Specialist - Intake Counsellor to join their team.CompensationWe offer a competitive salary range of $60,000-$80,000 per annum, depending on experience.Key ResponsibilitiesConduct thorough interviews and assessments with potential clients to determine suitability for our programs.Develop...
-
Intake Support Counsellor
1 month ago
Vancouver, British Columbia, Canada Family Services of Greater Vancouver Full timeAbout the RoleFamily Services of Greater Vancouver is seeking a highly skilled and compassionate Intake Support Counsellor to join our team. As a key member of our Care Centre team, you will provide front-line support to clients calling into our Counselling/Crisis Line and Service Intake Centre.Key ResponsibilitiesAssess client needs and determine when to...
-
Genetic Counsellor, Hereditary Cancer Specialist
4 weeks ago
Vancouver, British Columbia, Canada PHSA Full timeGenetic Counsellor, Hereditary Cancer SpecialistThe Hereditary Cancer Program at BC Cancer is seeking a skilled Genetic Counsellor to join our team. As a Genetic Counsellor, you will provide genetic counselling to individual patients and their family members, explaining the hereditary cancer pattern in their family and the cancer risks associated with that...
-
Youth Counsellor
1 month ago
Vancouver, British Columbia, Canada BGC South Coast BC Full timeJob SummaryThe Youth Counsellor provides a range of services to support youth in identifying, understanding, and overcoming personal/family problems. The Counsellor works with youth in a variety of community and office settings, building relationships and working with other service providers.Key ResponsibilitiesParticipate as a constructive and integral...