Fast Food Restaurant Operations Manager

2 weeks ago


Vaughan, Ontario, Canada Chick-fil-A Full time
Job Description

We are seeking a skilled and organized individual to fill the role of Fast Food Restaurant Operations Manager at Chick-fil-A. This is a permanent position that requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.

About the Job

The successful candidate will be responsible for overseeing daily operations, maintaining inventory, ensuring health and safety regulations are followed, and providing exceptional customer service. They will also be expected to address customer complaints, plan and organize daily tasks, and evaluate team performance.

Responsibilities
  • Maintain accurate records of inventory levels, sales, and employee hours
  • Ensure compliance with health and safety regulations and company policies
  • Lead and motivate a high-performing team to achieve sales and customer satisfaction goals
  • Provide timely and effective resolution to customer complaints and concerns
  • Monitor and control cash handling and bank deposits
  • Assist with scheduling, training, and development of team members
Requirements
  • Secondary (high) school graduation certificate
  • 1-2 years of experience in a related field or equivalent combination of education and experience
  • Proven track record of leadership and management experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
Benefits
  • Dental plan
  • Bonus structure based on performance
  • Maternity and parental benefits
  • Free parking available
Compensation

$45,000 - $55,000 per year, depending on experience. Additionally, a bonus structure is in place to reward outstanding performance.

About Us

Chick-fil-A is a leading quick-service restaurant chain committed to serving high-quality food and providing excellent customer service. We value our team members and offer competitive compensation and benefits packages.



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